HP Tc4100 hp server tc4100 operation and maintenance guide (English, 2.1) - Page 75

Hard Disk primary

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Chapter 4 Error Messages Table 4-1. POST Error Codes Code 0400 0401 0500 053X Description Problem/Solution CD-ROM boot error POST has detected the CD-ROM drive has reported an error during its self-test. To correct this: 1. If a CD-ROM disk is present, verify it is correctly inserted. 2. Verify the CD-ROM drive door or tray has not been opened or closed during the self-test. 3. Verify all data cables and power cables are firmly connected. 4. If the problem persists, your CD-ROM drive may need to be replaced. Contact your service representative. CD-ROM drive not responding POST has detected the CD-ROM drive is not responding, but is configured in the Setup utility. To correct this: 1. If the CD-ROM drive has just been removed, press F4 to automatically validate the change. 2. Verify all data cables and power cables are firmly connected. 3. If the cable is damaged, connect the CD-ROM to another cable, if available. The Setup Utility and the 32-bit disk access driver may need to be modified accordingly. 4. If the problem persists, your CD-ROM drive may need to be replaced. Contact your service representative. Hard Disk (primary) POST has detected a general failure on the integrated (primary) hard controller boot error disk controller. To correct this: 1. Restart your HP Server. 2. If the error persists, your system board may need to be replaced. Contact your service representative. Hard Disk drive POST has detected a hard disk drive on the second (slave) position on connection problem the IDE cable, but no hard disk has been found on the first (master) (This does not apply to position. tc4100) To correct this: (Error code #0530 is the primary channel cable IDE1 and #0531 is the secondary channel cable IDE2) 1. If only one hard disk is connected on the cable, disconnect the hard drive and use the other connector to re-connect the hard drive into the first (master) position. 2. If two disks are connected on the cable, verify all data cables and power cables are firmly connected for both hard disk drives. 3. If the error message appears just after a hard disk drive installation, check for master/slave specific jumper configurations in the hard disk drive installation manual. 4. If the problem persists, the hard disk drive may need to be replaced. Contact your service representative. 73

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73
Chapter 4
Error Messages
0400
CD-ROM boot error
POST has detected the CD-ROM drive has reported an error during
its self-test.
To correct this:
1.
If a CD-ROM disk is present, verify it is correctly inserted.
2.
Verify the CD-ROM drive door or tray has not been opened or
closed during the self-test.
3.
Verify all data cables and power cables are firmly connected.
4.
If the problem persists, your CD-ROM drive may need to be
replaced. Contact your service representative.
0401
CD-ROM drive not
responding
POST has detected the CD-ROM drive is not responding, but is
configured in the Setup utility.
To correct this:
1.
If the CD-ROM drive has just been removed, press F4 to automat-
ically validate the change.
2.
Verify all data cables and power cables are firmly connected.
3.
If the cable is damaged, connect the CD-ROM to another cable, if
available. The Setup Utility and the 32-bit disk access driver may
need to be modified accordingly.
4.
If the problem persists, your CD-ROM drive may need to be
replaced. Contact your service representative.
0500
Hard Disk (primary)
controller boot error
POST has detected a general failure on the integrated (primary) hard
disk controller.
To correct this:
1.
Restart your HP Server.
2.
If the error persists, your system board may need to be replaced.
Contact your service representative.
053X
Hard Disk drive
connection problem
(This does not apply to
tc4100)
(Error code #0530 is
the primary channel
cable IDE1 and #0531
is the secondary
channel cable IDE2)
POST has detected a hard disk drive on the second (slave) position on
the IDE cable, but no hard disk has been found on the first (master)
position.
To correct this:
1.
If only one hard disk is connected on the cable, disconnect the
hard drive and use the other connector to re-connect the hard drive
into the first (master) position.
2.
If two disks are connected on the cable, verify all data cables and
power cables are firmly connected for both hard disk drives.
3.
If the error message appears just after a hard disk drive installa-
tion, check for master/slave specific jumper configurations in the
hard disk drive installation manual.
4.
If the problem persists, the hard disk drive may need to be
replaced. Contact your service representative.
Table 4-1.
POST Error Codes
Code
Description
Problem/Solution