HP Vectra VE C/xxx 7 HP Vectra VE C/xxx Series 7 PC - Upgrade and Maintenance - Page 69

If There Is No Power

Get HP Vectra VE C/xxx 7 PDF manuals and user guides View all HP Vectra VE C/xxx 7 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 69 highlights

4 Troubleshooting Your PC If There Is No Power If There Is No Power Problem Check How PC does not start - the PC's power-on indicator is not illuminated. PC power cord is correctly connected. PC power outlet is working. Connect the power cord to a grounded power outlet and the PC. Plug a light into the grounded power outlet and check it illuminates. PC voltage switch is correctly set. • Disconnect the power cord. • Select the correct setting. • Reconnect the power cord. • Start the PC. If the PC still does not start WARNING: for your safety, when the PC is open and switched on, do not touch any of the internal components with a screwdriver or other metal instrument. Check if any of the internal devices are causing the problem. • Disconnect the PC's power cord. • Open the PC. • Remove internal power connectors from all internal devices. • Reconnect the PC's power cord. • Reconnect the power connectors one by one to the internal devices to see which device is defective. • Contact HP Support or your authorized dealer. If the PC still does not start Check if the power supply unit is causing the problem. • Replace the power supply unit by a known working power supply from another similar PC. • If the PC starts, contact HP Support or your authorized dealer, the power supply unit might need replacing. If the problem persists, contact HP Support or your authorized dealer English 59

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
English
59
4
Troubleshooting Your PC
If There Is No Power
If There Is No Power
Problem
Check
How
PC does not start – the
PC’s power-on indicator
is not illuminated.
PC power cord is
correctly connected.
Connect the power cord to a grounded
power outlet and the PC.
PC power outlet is
working.
Plug a light into the grounded power outlet
and check it illuminates.
PC voltage switch is
correctly set.
•
Disconnect the power cord.
•
Select the correct setting.
•
Reconnect the power cord.
•
Start the PC.
If the PC still does not start
WARNING: for your
safety, when the PC is
open and switched on,
do not touch any of the
internal components
with a screwdriver or
other metal instrument.
Check if any of the
internal devices are
causing the problem.
•
Disconnect the PC’s power cord.
•
Open the PC.
•
Remove internal power connectors from
all internal devices.
•
Reconnect the PC’s power cord.
•
Reconnect the power connectors one by
one to the internal devices to see which
device is defective.
•
Contact HP Support or your authorized
dealer.
If the PC still does not start
Check if the power
supply unit is causing the
problem.
•
Replace the power supply unit by a
known working power supply from
another similar PC.
•
If the PC starts, contact HP Support or
your authorized dealer, the power supply
unit might need replacing.
If the problem persists, contact HP Support or your authorized dealer