HP Vectra VE C/xxx 7 HP Vectra VE C/xxx Series 7 PC - Upgrade and Maintenance - Page 93

Basic System Tests, Advanced System Tests, Support Ticket

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4 Troubleshooting Your PC HP DiagTools 2 Press to continue and follow the instructions on screen to carry out the diagnostic tests. This utility will automatically detect the complete hardware configuration of your system before any tests can be performed. Basic System Tests To verify the correct operation of your system's hardware, you will need to carry out the Basic System Tests. Advanced System Tests To perform more in-depth testing of your system's individual components, you will need to carry out the Advanced System Tests. NOTE The advanced test phase of this utility is suitable for intermediate and advanced users only. Support Ticket To produce a complete record of your system's configuration and test results, you will need to create a Support Ticket. This can then be sent, via e-mail or fax, to your local or HP-dedicated Support Agent. For more information on how to use this utility, refer to the Vectra Hardware Diagnostics User's Guide, available on the HP Web site at: http://www.hp.com/go/vectrasupport/. English 83

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English
83
4
Troubleshooting Your PC
HP DiagTools
2
Press
to continue and follow the instructions on screen to carry
out the diagnostic tests.
This utility will automatically detect the complete hardware
configuration of your system before any tests can be performed.
Basic System Tests
To verify the correct operation of your system's hardware, you will need
to carry out the Basic System Tests.
Advanced System Tests
To perform more in-depth testing of your system’s individual
components, you will need to carry out the Advanced System Tests.
NOTE
The advanced test phase of this utility is suitable for intermediate
and advanced users only.
Support Ticket
To produce a complete record of your system’s configuration and test
results, you will need to create a Support Ticket. This can then be sent,
via e-mail or fax, to your local or HP-dedicated Support Agent.
For more information on how to use this utility, refer to the Vectra
Hardware Diagnostics
User's Guide
, available on the HP Web site at: