HP Vectra VE C/xxx 7 HP Vectra VE C/xxx Series 7 PC - Upgrade and Maintenance - Page 80

If You Have Forgotten Your Password

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NOTE 4 Troubleshooting Your PC If You Have Forgotten Your Password If You Have Forgotten Your Password Use these instructions if the passwords were set with the Setup program. Problem You have forgotten the User password. You have forgotten the Administrator password. Solution • Switch off the PC. • Restart the PC. If you are prompted for a password, enter the Administrator password. • When F2 Setup appears, press the F2 key. • Enter the Administrator Password to access the Setup program. • Go to the Security menu. • Go to the Set User Password field and set a new User Password. This will replace the old password which you had forgotten. • Press F3 to save the new Password and exit Setup. • Switch off the PC and remove the power cord. • Remove the computer's cover. • Set switch 6 on the system board switch block to ON. • Switch on the PC and allow it to complete its startup routine. A message is displayed. • Switch off the computer. • Reset switch 6 to OFF. • Replace the computer's cover. • Switch on the PC and allow it to complete its startup routine. • After the Power-On-Self-Test has completed, press F2 when prompted to use the Setup program. • Set new User and System Administrator Passwords. • Press F3 to save the new passwords and exit Setup. 70 English

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4
Troubleshooting Your PC
If You Have Forgotten Your Password
70
English
If You Have Forgotten Your Password
NOTE
Use these instructions if the passwords were set with the
Setup
program.
Problem
Solution
You have forgotten
the User password.
•
Switch off the PC.
•
Restart the PC. If you are prompted for a password, enter the
Administrator password.
•
When F2 Setup appears, press the F2 key.
•
Enter the Administrator Password to access the
Setup
program.
•
Go to the Security menu.
•
Go to the Set User Password field and set a new User Password. This will
replace the old password which you had forgotten.
•
Press F3 to save the new Password and exit
Setup
.
You have forgotten
the Administrator
password.
•
Switch off the PC and remove the power cord.
•
Remove the computer’s cover.
•
Set switch 6 on the system board switch block to ON.
•
Switch on the PC and allow it to complete its startup routine.
A message is displayed.
•
Switch off the computer.
•
Reset switch 6 to OFF.
•
Replace the computer’s cover.
•
Switch on the PC and allow it to complete its startup routine.
•
After the Power-On-Self-Test has completed, press F2 when prompted to
use the
Setup
program.
•
Set new User and System Administrator Passwords.
•
Press F3 to save the new passwords and exit
Setup
.