HP Xw8200 HP Workstation xw8200 Service and Technical Reference Guide (Complet - Page 132

Table 5-17, Internet Access Problems Continued

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Table 5-17 Internet Access Problems (Continued) Problem Cause Solution Internet takes too long to download Modem is not set up properly. websites. Verify that the correct modem speed and COM port are selected. For Windows 2000 1 Select Start>Settings>Control Panel. 2 Continue with step #2. For Windows XP 1 Select Start>Control Panel. Continue with step #2. 2 Double-click System. 3 Click the Hardware tab. 4 In the Device Manager area, click the Device Manager button. 5 Double-click Ports (COM & LPT). 6 Right-click the COM port your modem uses, then click Properties. 7 Under Device status, verify that the modem is working properly. 8 Under Device usage, verify the modem is enabled. 9 If there are further problems, click the Troubleshoot button and follow the on-screen instructions. 132 SYSTEM DIAGNOSTICS AND TROUBLESHOOTING

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132
SYSTEM DIAGNOSTICS AND TROUBLESHOOTING
Internet takes too long to download
websites.
Modem is not set up properly.
Verify that the correct modem speed and COM port are
selected.
For Windows 2000
1
Select
Start>Settings>Control Panel
.
2
Continue with step #2.
For Windows XP
1
Select
Start>Control Panel
.
Continue with step #2.
2
Double-click
System
.
3
Click the
Hardware
tab.
4
In the Device Manager area, click the
Device
Manager
button.
5
Double-click
Ports
(COM & LPT).
6
Right-click the
COM port your modem uses
, then
click
Properties
.
7
Under Device status, verify that the modem is working
properly.
8
Under Device usage, verify the modem is enabled.
9
If there are further problems, click the Troubleshoot
button and follow the on-screen instructions.
Table 5-17
Internet Access Problems (Continued)
Problem
Cause
Solution