HP Xw8400 HP xw8400 Service and Technical Reference Guide - Page 133
Solving processor problems, Solving CD-ROM and DVD problems, Table 5-15
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Table 5-14 Memory problems (continued) Problem Cause Solution Out of memory error. Memory configuration might not be set up correctly. Use the Device Manager to check memory configuration. You have run out of memory to Check the application documentation to determine the run the application. memory requirements. Memory count during POST is wrong. The memory modules might not be installed correctly. Check that the memory modules have been installed correctly and that proper modules are used. Insufficient memory error during operation. Too many Terminate and Stay Delete any TSRs that you do not need. Resident programs (TSRs) are installed. You have run out of memory Check the memory requirements for the application or add for the application. more memory to the workstation. Power LED flashes red 5 times, once every second, followed by a 2-second pause, and the workstation beeps 5 times. Memory is installed incorrectly 1. or is bad. 2. Reseat DIMMs. Replace DIMMs one at a time to isolate the faulty module. 3. Replace third-party memory with HP memory. 4. Replace the system board. Solving processor problems Table 5-15 Processor problems Problem Cause Poor performance is experienced. Processor is hot. Power LED is Red and stays on. Processor is not seated properly or not installed. Solution 1. Be sure the airflow to the workstation is not blocked. 2. Be sure the fans are connected and working properly (some fans only operate when needed). 3. Be sure the CPU heatsink is installed properly. 1. Check to see that the processor is present. 2. Reseat the processor. Solving CD-ROM and DVD problems Table 5-16 CD-ROM and DVD problems Problem Cause Solution System will not boot from CD-ROM The CD-ROM or DVD boot is or DVD drive. not enabled through the Computer Setup utility. Run the Computer Setup utility and enable booting to removable media and verify boot order settings. Non-bootable CD in drive. Try a bootable CD in the drive. CD-ROM or DVD devices are not detected or driver is not loaded. Drive is not connected properly 1. or not properly configured. 2. Reconnect power and data cables to the drive. Install correct device driver. ENWW Troubleshooting scenarios and solutions 123
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