HP Xw8400 HP xw8400 Service and Technical Reference Guide - Page 142

Security>System ID, Run Computer Setup. If Setup already has data

Page 142 highlights

Table 5-18 POST error messages (continued) Screen Message Probable Cause Recommended Action 1801-Microcode Update Error. Missing or Invalid Processor Microcode Update. Contact HP for a new Microcode Update to support the new Processor Stepping. Upgrade BIOS to proper version. 1802-Processor Not Supported. The system board does not support the processor. Replace the processor with a compatible one. Invalid Electronic Serial Number. Electronic serial number has become 1. Run Computer Setup. If Setup already has data in corrupted. the field or will not allow the serial number to be entered, download SP5572.EXE (SNZERO.EXE) from http://www.hp.com and run it on your workstation. 2. Run Computer Setup. Try to enter the serial number under Security>System ID, and save the changes. ECC Multiple Bit Error Detected Chipset has detected more than one in Memory Module. bad bit in a 64-bit quadword of the memory array. Replace the memory module. Parity Check 2. Parity RAM failure. Run Computer Setup and Diagnostic utilities. 132 Chapter 5 System diagnostics and troubleshooting ENWW

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Screen Message
Probable Cause
Recommended Action
1801–Microcode Update Error.
Missing or Invalid Processor
Microcode Update. Contact HP for a
new Microcode Update to support the
new Processor Stepping.
Upgrade BIOS to proper version.
1802–Processor Not
Supported.
The system board does not support
the processor.
Replace the processor with a compatible one.
Invalid Electronic Serial
Number.
Electronic serial number has become
corrupted.
1.
Run Computer Setup. If Setup already has data in
the field or will not allow the serial number to be
entered, download SP5572.EXE (SNZERO.EXE)
from
and run it on your
workstation.
2.
Run Computer Setup. Try to enter the serial
number under
Security>System ID
, and save the
changes.
ECC Multiple Bit Error Detected
in Memory Module.
Chipset has detected more than one
bad bit in a 64-bit quadword of the
memory array.
Replace the memory module.
Parity Check 2.
Parity RAM failure.
Run Computer Setup and Diagnostic utilities.
Table 5-18
POST error messages
(continued)
132
Chapter 5
System diagnostics and troubleshooting
ENWW