HP d248 HP Compaq Business Desktop d200 Series Personal Computers Service Refe - Page 83

Solving Diskette Problems, Problem, Cause, Solution, Start, Explore, File > Properties &gt, Tools

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Troubleshooting Without Diagnostics Solving Diskette Problems Solving Diskette Problems Problem Cause Diskette drive light stays on. Diskette is damaged. Drive not found. Diskette is incorrectly inserted. Drive button is not pushed in. Files on diskette are damaged. Drive cable is not properly connected. Cable is loose. Diskette drive cannot write to a diskette. Removable drive is not seated properly. You attempted to hot plug a removable hard drive that has DriveLock security enabled. (This feature supported on select models only.) Diskette is not formatted. Diskette is write-protected. Writing to the wrong drive. Not enough space is left on the diskette. Diskette write control is enabled. Cannot format diskette. Diskette is damaged. Invalid media reported. Solution In Microsoft Windows XP, right-click Start, click Explore, and select a drive. Select File > Properties > Tools. Under Error-checking, click Check Now. Remove diskette and reinsert. Push in drive button. Check the program diskettes. Reconnect power cable. Ensure that all four pins are connected. Reseat diskette drive data and power cables. Reseat the drive. Shut down the computer. Insert the drive into the MultiBay, if it is not already inserted. Turn on the computer. Format the diskette. Use another diskette or remove the write protection. Check the drive letter in the path statement. Use another diskette. Use Computer Setup to check the storage security feature disabled settings. Replace the damaged disk. When formatting a disk in MS-DOS, you may need to specify diskette capacity. For example, to format a 1.44-MB diskette, type the following command at the MS-DOS prompt: FORMAT A: /F:1440 Service Reference Guide, d200 336493-004 D-5

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Service Reference Guide, d200
336493-004
D–5
Troubleshooting Without Diagnostics
Solving Diskette Problems
Solving Diskette Problems
Problem
Cause
Solution
Diskette drive light stays on.
Diskette is damaged.
In Microsoft Windows XP, right-click
Start
, click
Explore
, and select a
drive. Select
File > Properties >
Tools
. Under
Error-checking
,
click
Check Now
.
Diskette is incorrectly
inserted.
Remove diskette and reinsert.
Drive button is not
pushed in.
Push in drive button.
Files on diskette are
damaged.
Check the program diskettes.
Drive cable is not
properly connected.
Reconnect power cable. Ensure that
all four pins are connected.
Drive not found.
Cable is loose.
Reseat diskette drive data and
power cables.
Removable drive is not
seated properly.
Reseat the drive.
You attempted to hot
plug a removable
hard drive that has
DriveLock security
enabled. (This feature
supported on select
models only.)
Shut down the computer. Insert the
drive into the MultiBay, if it is not
already inserted. Turn on the
computer.
Diskette drive cannot write
to a diskette.
Diskette is not
formatted.
Format the diskette.
Diskette is
write-protected.
Use another diskette or remove the
write protection.
Writing to the wrong
drive.
Check the drive letter in the path
statement.
Not enough space is
left on the diskette.
Use another diskette.
Diskette write control is
enabled.
Use Computer Setup to check the
storage security feature disabled
settings.
Diskette is damaged.
Replace the damaged disk.
Cannot format diskette.
Invalid media reported.
When formatting a disk in MS-DOS,
you may need to specify diskette
capacity. For example, to format a
1.44-MB diskette, type the following
command at the MS-DOS prompt:
FORMAT A: /F:1440