IBM 6500-V5P Maintenance Manual - Page 160

Operator Panel Message FLASH TYPE IS NOT SUPPORTED FM HEADER ERROR Display Messages Table 3. Message List Explanation Corrective Action The printer boot code cannot write to the flash SIMM installed. 1. Power off and unplug the printer. Remove the paper guide assembly or pedestal top cover. 2. Install the correct blank flash SIMM with boot code (page 339). 3. Download the latest code from IBM First (page 231). 4. Power on the printer in download mode and load flash memory (page 238). 5. If the message appears again, the controller board or microcode is suspect. Do the following: 6. Save the printer configuration values. (Refer to the User's Manual.) 7. Clear NVRAM (page 237). 8. Download and install the latest code from IBM First (page 231). 9. Power on the printer in download mode and load flash memory (page 238). a. If you encounter loading problems, go to the appropriate error code for resolution. b. If you encounter the failure or message that brought you to this procedure, replace the controller board (page 319). After replacing the controller board, DO NOT make the printer READY, but proceed immediately to the next step. 10. Download and install the latest code from IBM First (page 231). 11. Power on the printer in download mode and load flash memory (page 238). 12. If you encounter the failure after replacing the controller board, reinstall the original controller board and contact your DDS and Second Level Support. Frame Header Error. Application software has violated header parameters. Not a printer problem. The system administrator should correct applications data or configuration. 160