IBM 6500-V5P Maintenance Manual - Page 45

Operator Panel Message 002 FORM JAMMED CLEAR AND RELOAD FORM Display Messages Table 3. Message List Explanation Corrective Action Attention message: the printer cannot detect paper motion. Inspect the paper path for jams. 1. Clear jams. Load paper. 2. Press FORM FEED several times and check that forms feed without erratic motion, noise, or pin-hole damage. If forms do not feed, go to Paper feeds poorly, page 202. If forms feed, go to the next step. 3. Press VIEW once and check that forms move up. Make sure the forms thickness lever is not set too tightly. 4. Press VIEW again and check that the forms thickness lever rotates and the paper moves down. If the forms thickness lever does not rotate and/or the paper does not move down, refer to Reverse paper feed: platen does not open, page 205. 5. Check the paper tension between the tractors. Adjust the right tractor so that it does not pull paper too tightly or leave it too loose. The right tractor should hold the paper under "slight" tension. 6. Inspect the ribbon mask for bends or deformation that block the paper path or prevent paper from exiting the pedestal top cover. Replace a damaged hammer bank cover assembly. 7. Check and adjust the platen open belt. Replace the belt if it is damaged. 8. Inspect the tractors and tractor door springs for damage, excessive wear, and equal door closing tension. If either tractor is worn, damaged, or exhibits uneven door closing tension, replace both tractor assemblies. 9. Check and adjust the paper feed belt. Replace the belt if it is damaged. 10. Check and adjust the platen gap. 45