IBM 6500-V5P Maintenance Manual - Page 63

Operator Panel Message 057 CLOSE PLATEN Display Messages Table 3. Message List Explanation Corrective Action The forms thickness lever is open. 1. Load paper. Close the forms thickness lever. If message does not clear, go to the next step. 2. Power off and unplug the printer. Remove the paper guide assembly or pedestal top cover. Disconnect connector P107 from the controller board. Check continuity of the platen interlock switch cable from P107/PLO to the switch. Replace the platen interlock switch assembly if it fails the continuity test. 3. Check that the platen interlock switch is not loose. 4. Check and adjust the platen open belt. Replace the belt if it is damaged. 5. Disconnect connector P106 from the controller board. Check the resistance of connector P106/PLAT M. (Refer to the Main Wire Harness Test Tables in Chapter 3.) Replace the platen open motor if it fails the resistance test. 6. Plug in the printer and power it on. Run a print test. If the problem reappears, the controller board or microcode is suspect. Do the following: 7. Save the printer configuration values. (Refer to the User's Manual.) 8. Clear NVRAM (page 237). 9. Download and install the latest code from IBM First (page 231). 10. Power on the printer in download mode and load flash memory (page 238). a. If you encounter loading problems, go to the appropriate error code for resolution. b. If you encounter the failure or message that brought you to this procedure, replace the controller board (page 319). After replacing the controller board, DO NOT make the printer READY, but proceed immediately to the next step. 11. Download and install the latest code from IBM First (page 231). 63