IBM 6500-V5P Maintenance Manual - Page 43

Operator Panel Message 001 END OF FORMS LOAD FORMS Display Messages Table 3. Message List Explanation Corrective Action Attention message: the printer is out of paper. 1. Load paper. Press STOP. If message does not clear, go to the next step. 2. Check forms for dark backs or holes/perforations large enough to cause false END OF FORMS messages. Consider ordering the black back paper detector switch assembly. 3. Check for black or colored back on paper being used in printer. The paper out detector is optical and may not detect paper with a black or dark backing facing the detector. Try media with a white or light back. If media with white/light back works and black/dark media does not, replace the paper detector switch with the optional black back forms switch assembly. 4. Power off and unplug the printer. Remove the paper guide assembly or pedestal top cover. Remove the barrier shield (cabinet model) or the barrier shield and paper guide (pedestal model). Make sure the sensors are securely snapped into the bracket, the mounting screws hold the paper detector switch assembly securely, and clean the sensors if they are dirty. 5. Check that connector P106/PMD is fully seated in connector J106 on the controller board. 6. Plug in the printer and power it on. Load paper. Replace the paper detector switch assembly if the message appears. 7. Plug in the printer and power it on. Load paper. If the problem reappears, the controller board or microcode is suspect. Do the following: 8. Save the printer configuration values. (Refer to the User's Manual.) 9. Clear NVRAM (page 237). 10. Download and install the latest code from IBM First (page 231). 43