IBM 6500-V5P Maintenance Manual - Page 162

Display Messages Operator Panel Message INTERRUPT UNUSED VECTOR 00 LOADING PROGRAM FROM PORT XX% Table 3. Message List Explanation Corrective Action This message is generated when the controller board gets an interrupt that it does not understand. This problem can be created by electrical noise, a software problem, or by a hardware problem. The new emulation program is loading into printer RAM. XX% indicates how much of the program has loaded. 1. Cycle power. If this message occurred once and never again, you can ignore it. 2. Check the shuttle for electrical shorts (page 252). 3. If the message reappears or appears consistantly check the grounding of the printer. If the machine is correctly grounded, the controller board or microcode is suspect. Do the following: 4. Save the printer configuration values. (Refer to the User's Manual.) 5. Clear NVRAM (page 237). 6. Download and install the latest code from IBM First (page 231). 7. Power on the printer in download mode and load flash memory (page 238). a. If you encounter loading problems, go to the appropriate error code for resolution. b. If you encounter the failure or message that brought you to this procedure, replace the controller board (page 319). After replacing the controller board, DO NOT make the printer READY, but proceed immediately to the next step. 8. Download and install the latest code from IBM First (page 231). 9. Power on the printer in download mode and load flash memory (page 238). 10. If you encounter the failure after replacing the controller board, suspect and application software error. Reinstall the original controller board and contact your DDS and Second Level Support. No action required. 162