IBM 6500-V5P Maintenance Manual - Page 50

Chapter 1 Troubleshooting Display Messages Operator Panel Message 017 STACKER JAM CHECK STACKER 018 STACKER FULL CHECK STACKER Table 3. Message List Explanation Corrective Action This message is triggered if there is paper inside the throat of the stacker elevator, but the elevator is not moving. Status message: the power paper stacker is full. 1. Open the cabinet rear door and check for obstructions preventing elevator movement. Remove any obstructions. 2. Check that the wheel of the stacker paper motion detector rests against the rear brace of the paper throat. Also make sure the wheel rotates freely. If necessary, gently bend the brace toward the paper motion detector wheel until the wheel contacts the brace. Clean the stacker paper motion detector. 3. Power on the printer. Operate the power stacker and check that: a) all motors are operating, b) the paddles are rotating, c) the elevator moves smoothly and without obstruction, d) the timing belts are undamaged and the belt pulleys are not slipping, e) extension springs are attached and not bent or stretched), f) drive rollers are not damaged. Tighten setscrews and replace damaged components as necessary. 4. Power off and unplug the printer. Remove the paper guide assembly. Disconnect stacker cables from the controller board, stacker assembly, and stacker operator panel. Check cables for cuts, breaks, or damaged pins. Check continuity of cables. Replace any cable that is damaged or fails continuity test. 1. Unload the stacker. 2. Check the stacker limit switches. (See page 191.) If the limit switches are OK, go to the next step. 3. Power off and unplug the printer. Remove the paper guide assembly. Disconnect stacker cables from the controller board, stacker assembly, and the stacker operator panel. Check cables for cuts, breaks, or damaged pins. Check continuity of cables. Replace any cable that is damaged or fails continuity test. Reconnect all stacker cables to the controller board, stacker, and stacker operator panel. 50