IBM 6500-V5P Maintenance Manual - Page 62

Chapter 1 Troubleshooting Display Messages Operator Panel Message 056 HAMMER COIL OPEN SEE USERS MANUAL Table 3. Message List Explanation Corrective Action Electrical malfunction of one or more hammer coils. 1. Check the shuttle for electrical shorts (page 252). 2. Cycle power. If the message appears, replace the shuttle frame assembly. 3. Power on the printer. Run a print test. If the problem reappears, the controller board or microcode is suspect. Do the following: 4. Save the printer configuration values. (Refer to the User's Manual.) 5. Clear NVRAM (page 237). 6. Download and install the latest code from IBM First (page 231). 7. Power on the printer in download mode and load flash memory (page 238). a. If you encounter loading problems, go to the appropriate error code for resolution. b. If you encounter the failure or message that brought you to this procedure, replace the controller board (page 319). After replacing the controller board, DO NOT make the printer READY, but proceed immediately to the next step. 8. Download and install the latest code from IBM First (page 231). 9. Power on the printer in download mode, and load flash memory (page 238). 10. If you encounter the failure after replacing the controller board, reinstall the original controller board and contact your DDS and Second Level Support. 62