IBM 6500-V5P Maintenance Manual - Page 173

Communication Problems Table 4. Common Communications Problems Problem Interface Common Causes Cannot access the printer through PMU over an Ethernet Interface ethernet If the ethernet port is not enabled, the following message will occur when you try to connect to a printer: "The network address given in the printer properties was reached, but the printer port is busy. This may occur when another user is accessing the same printer, or when another logical printer is connected to the same address." To solve this problem, enable the ethernet option to allow the PMU to establish a connection with the ethernet interface: 1. Make sure a successful "ping" can be performed. 2. If the READY indicator is on, press the STOP key. The printer must be in the NOT READY state. 3. Press MENU. "OPERATOR MENU / QUICK SETUP" appears on the display. 4. Press RETURN + ENTER to unlock the ENTER key. 5. Press the SCROLL↑ or SCROLL↓ key until "OPERATOR MENU / PRINTER CONTROL" appears on the display. 6. Press ENTER. "PRINTER CONTROL / INTERFACE SELECTION" appears on the display. 7. Press SCROLL↑ or SCROLL↓ until "PRINTER CONTROL / PRINTER MANAGEMENT PORT" appears on the display. 8. Press ENTER. "PRINTER MANAGEMENT PORT / < current setting>" appears on the display. 9. Press SCROLL↑ or SCROLL↓ until "PRINTER MANAGEMENT PORT / ETHERNET" appears on the display 10. Press ENTER. An asterisk (*) appears next to ETHERNET, indicating it is now the active port. 11. Press RETURN + ENTER to lock the ENTER key. 173