Intel SBXL52 Hardware Maintenance Manual - Page 105

the option., program. Whenever memory or an option is changed, you must update

Page 105 highlights

✏ NOTE See "System" on page 104 to determine which components should be replaced by a field service technician. Option problems Symptom FRU/action An Intel option that was just installed does not work. 1. Verify that: • You followed the installation instructions that came with the option. • The option is installed correctly. • You have not loosened any other installed options or cables and that all option hardware and cable connections are secure. • If the failing option is a SCSI storage expansion unit: - The cables for the SCSI expansion unit are connected correctly. - If the SCSI storage expansion unit has been removed, verify that the socket is terminated correctly. - The external SCSI expansion unit is turned on. You must turn on the external SCSI expansion unit before turning on the computer. • You updated the configuration information in the Configuration/Setup Utility program. Whenever memory or an option is changed, you must update the configuration. 2. If the option comes with its own test instructions, use those instructions to test the option. 3. Replace the option you just installed. ✏ NOTE See "System" on page 104 to determine which components should be replaced by a field service technician. Power problems Symptom FRU/action Power switch does not work and reset button, if supported, does work. 1. Reseat connector. 2. Front bezel with customer card. 3. System board. Symptom-to-FRU index 91

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Symptom-to-FRU index
91
NOTE
See “System” on page 104 to determine which components should be replaced by a field service
technician.
Option problems
Symptom
FRU/action
An Intel option that was just
installed does not work.
1.
Verify that:
You followed the installation instructions that came with the option.
The option is installed correctly.
You have not loosened any other installed options or cables and that all
option hardware and cable connections are secure.
If the failing option is a SCSI storage expansion unit:
The cables for the SCSI expansion unit are connected correctly.
If the SCSI storage expansion unit has been removed, verify that the
socket is terminated correctly.
The external SCSI expansion unit is turned on. You must turn on the
external SCSI expansion unit before turning on the computer.
You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or an option is changed, you must update the
configuration.
2.
If the option comes with its own test instructions, use those instructions to test
the option.
3.
Replace the option you just installed.
NOTE
See “System” on page 104 to determine which components should be replaced by a field service
technician.
Power problems
Symptom
FRU/action
Power switch does not work
and reset button, if supported,
does work.
1.
Reseat connector.
2.
Front bezel with customer card.
3.
System board.