Intel SBXL52 Hardware Maintenance Manual - Page 97

IDE RAID ✏ NOTE See "System" on page 104 to determine which components should be replaced by a field service technician. Error symptom FRU/action Drives are not detected 1. Verify that drives are installed correctly: a. Cables should be of type Ultra ATA-100 or ATA-133 and should be installed correctly. b. Power cables to drives should be connected properly. 2. Cables. 3. Drive. System hangs when MegaRAID IDEal Software CSB6 RAID adapter ROM scans the IDE channels 1. Verify that drives are installed correctly: a. Cables should be of type Ultra ATA-100 or ATA-133 and should be installed correctly. b. Power cables to drives should be connected properly. 2. Cables. 3. Drive. BIOS reports that a mirrored array is in degraded mode 1. Verify that all physical drives are: a. Installed correctly b. Powered on 2. Reconnect, replace, or rebuild any failed drive. One of the hard disk drives in 1. Verify that drives are installed correctly. a mirrored array has failed 2. Replace drive with another drive of the same capacity. "NO ROM BASIC SYSTEM HALTED" message displays during startup (There are no active partitions) 1. Verify that drives are installed correctly. 2. Run FDISK to set active partition. Operating system does not boot 1. Check system BIOS configuration for PCI interrupt assignments and verify that some interrupts are assigned for PCI. 2. Verify that the boot device in system BIOS setup (CMOS setup) is selected correctly. Error symptoms You can use the error symptom table to find solutions to problems that have definite symptoms. If you cannot find the problem in the error symptom charts, go to "Starting the diagnostic programs" on page 22 to test the server. If you have just added new software or a new option and your server is not working, do the following before using the error symptom charts: • Remove the software or device that you just added. • Run the diagnostic tests to determine if your server is running correctly. Symptom-to-FRU index 83