Intel SBXL52 Hardware Maintenance Manual - Page 99

Diskette drive., Media tray card.

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✏ NOTE See "System" on page 104 to determine which components should be replaced by a field service technician. Diskette drive problems Symptom FRU/action Diskette drive activity LED stays on, or the system bypasses the diskette drive. 1. If there is a diskette in the drive, verify that: • The diskette is inserted correctly in the drive. • The diskette is good and not damaged. (Try another diskette if you have one.) - The drive light comes on (one-second flash) when the diskette is inserted. • The diskette contains the necessary files to start the computer. • The diskette drive is enabled in the Configuration/Setup utility program. • The software program is working properly. • The cable is installed correctly (in the proper orientation). 2. To prevent diskette drive read/write errors, be sure the distance between monitors and diskette drives is at least 76 mm (3 in.). 3. Cable. 4. Run diskette drive diagnostics. 5. Diskette drive. 6. Media tray card. ✏ NOTE See "System" on page 104 to determine which components should be replaced by a field service technician. Expansion enclosure problems Symptom FRU/action The SCSI storage expansion 1. Verify that the enclosure is installed correctly. unit used to work but does not 2. For more information, see your SCSI storage expansion unit documentation. work now. ✏ NOTE See "System" on page 104 to determine which components should be replaced by a field service technician. Hard disk drive problems Symptom FRU/action Not all drives are recognized by the hard disk drive diagnostic test (Fixed Disk test). 1. Remove the first drive not recognized and try the hard disk drive diagnostic test again. 2. If the remaining drives are recognized, replace the drive you removed with a new one. Symptom-to-FRU index 85

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Symptom-to-FRU index
85
NOTE
See “System” on page 104 to determine which components should be replaced by a field service
technician.
Diskette drive problems
Symptom
FRU/action
Diskette drive activity LED
stays on, or the system
bypasses the diskette drive.
1.
If there is a diskette in the drive, verify that:
•
The diskette is inserted correctly in the drive.
•
The diskette is good and not damaged.
(Try another diskette if you have
one.)
—
The drive light comes on (one-second flash) when the diskette is
inserted.
•
The diskette contains the necessary files to start the computer.
•
The diskette drive is enabled in the Configuration/Setup utility program.
•
The software program is working properly.
•
The cable is installed correctly (in the proper orientation).
2.
To prevent diskette drive read/write errors, be sure the distance between
monitors and diskette drives is at least 76 mm (3 in.).
3.
Cable.
4.
Run diskette drive diagnostics.
5.
Diskette drive.
6.
Media tray card.
NOTE
See “System” on page 104 to determine which components should be replaced by a field service
technician.
Expansion enclosure problems
Symptom
FRU/action
The SCSI storage expansion
unit used to work but does not
work now.
1.
Verify that the enclosure is installed correctly.
2.
For more information, see your SCSI storage expansion unit documentation.
NOTE
See “System” on page 104 to determine which components should be replaced by a field service
technician.
Hard disk drive problems
Symptom
FRU/action
Not all drives are recognized
by the hard disk drive
diagnostic test (Fixed Disk
test).
1.
Remove the first drive not recognized and try the hard disk drive
diagnostic test again.
2.
If the remaining drives are recognized, replace the drive you removed with a
new one.