Intermec 6822 6820 Series 80-Column Printer User Manual (for printers purchase - Page 93
Testing Communications/PC, Form Feed, Set
View all Intermec 6822 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 93 highlights
Chapter 5 - Troubleshooting and Maintaining the 6820 If the beep codes and LEDs do not indicate the listed conditions, but the printer does not perform properly, perform a printer self-test. Press and hold the Form Feed and Set Page buttons until the printer beeps and all indicator lights turn on. As the test progresses, the lights change. At the end of the self-test, the printer generates a report the verifies the following information: • Errors detected during self-test • Error history • Communication configuration If the printer self-test report does not print, reset the printer. If the report does print after resetting, then the printer is all right and the reason the printer does not respond to PC print requests is probably communications or PC related. If the report is partially completed, and a printer error occurs during the printing of self-test, see "Printer Failure Indicators" on page 80. Perform a power-on-self-test (POST) to test for errors either by resetting the printer or powering it up. If errors occur, audible error codes, along with indicator light status, are produced during POST. For more information on these error codes, see "POST Error Codes" on page 81. If the POST completes without error, try the printer self-test again. If the self-test prints correctly, but the printer does not respond to the PC, then the problem may be related to communications or PC problems. Testing Communications/PC Use the self-test report to verify that the communications protocol options, selected at the printer, match those expected by the host. For information on the self-test report see "Running the Self-Test" on page 84. If communication protocol options are incorrect, reconfigure the printer as described in "Setting the 6820 Configuration" on page 27. 6820 Series 80-Column Printer User Manual 77