Intermec CV41 CV41 Vehicle Mount Computer (Windows Embedded Standard) User Man - Page 106

Problems Reading Bar Codes, Continued, Troubleshoot and Maintain the Computer

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Chapter 7 - Troubleshoot and Maintain the Computer Problems Reading Bar Codes (Continued) Problem Solution The scanner will not read the bar • Aim the scanner beam to cross the entire bar code label in code label. one pass. Vary the scanning angle. • Check the quality of the bar code label. Scan a bar code label that you know will scan. Compare the two bar code labels to see if the bar code quality is too low. You may need to replace the label that you cannot scan. • Make sure the bar code symbology is enabled and configured correctly. Use Intermec Settings to check the symbologies. Expand Data Collection > Symbologies beneath devices listed (scanner, virtual wedge) to check and enable symbologies, then scan the bar code label again. • Make sure the computer application is expecting input from a bar code. You may need to type this information instead • Check to see if the right scanner model is selected. To check the setting go to Intermec Settings and select Data Collection > Scanner Settings. • Check to see if the scanner cable is damaged. The scanner does not read the bar The scanner window may be dirty. Clean the window with a code labels quickly, or the solution of ammonia and water. Wipe dry. Do not allow scanning beam seems to be faint abrasive material to touch the window. or obscured. When Enable Scanner Port is Confirm that no other application is currently using the COM checked in Intermec Settings, the port or select another COM port for the scanner. If that does "COM port is busy. Another not work, try to restart the computer to see if the COM port application may be using the becomes available. port" error message appears. 94 CV41 Vehicle Mount Computer (Windows Embedded Standard) User Manual

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Chapter 7 — Troubleshoot and Maintain the Computer
94
CV41 Vehicle Mount Computer (Windows Embedded Standard) User Manual
The scanner will not read the bar
code label.
•
Aim the scanner beam to cross the entire bar code label in
one pass. Vary the scanning angle.
•
Check the quality of the bar code label. Scan a bar code label
that you know will scan. Compare the two bar code labels to
see if the bar code quality is too low. You may need to replace
the label that you cannot scan.
•
Make sure the bar code symbology is enabled and
configured correctly. Use Intermec Settings to check the
symbologies. Expand
Data Collection
>
Symbologies
beneath devices listed (scanner, virtual wedge) to check and
enable symbologies, then scan the bar code label again.
•
Make sure the computer application is expecting input from
a bar code. You may need to type this information instead
•
Check to see if the right scanner model is selected. To check
the setting go to Intermec Settings and select
Data
Collection > Scanner Settings
.
•
Check to see if the scanner cable is damaged.
The scanner does not read the bar
code labels quickly, or the
scanning beam seems to be faint
or obscured.
The scanner window may be dirty. Clean the window with a
solution of ammonia and water. Wipe dry. Do not allow
abrasive material to touch the window.
When Enable Scanner Port is
checked in Intermec Settings, the
“COM port is busy. Another
application may be using the
port” error message appears.
Confirm that no other application is currently using the COM
port or select another COM port for the scanner. If that does
not work, try to restart the computer to see if the COM port
becomes available.
Problems Reading Bar Codes
(Continued)
Problem
Solution