Lenovo NetVista Hardware Maintenance Manual for NetVista 6018, 6058, 6059, 626 - Page 137
Hard disk drive boot error, When to use the Low-Level Format program, Preparing the hard disk drive
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Hard disk drive boot error A hard disk drive boot error (error codes 1962 and I999030X) can have the following causes. Cause The start-up drive is not in the boot sequence in configuration. No operating system installed on the boot drive. The boot sector on the start-up drive is corrupted. The drive is defective. Action Check the configuration and ensure the start-up drive is in the boot sequence. Install an operating system on the boot drive. The drive must be formatted, do the following: 1. Attempt to access and recover (back-up) the failing hard disk drive. 2. Using the operating systems programs, format the hard disk drive. 3. Go to "Preparing the hard disk drive for use" on page 123. Replace the hard disk drive. When to use the Low-Level Format program Notes: 1. The low-level format is not available on all diagnostic diskettes. 2. Before formatting the hard disk drive, make a back-up copy of the files on the drive to be formatted. Use the Low-Level Format program in the following situations: v When installing software that requires a low-level format. v When you get recurring messages from the test programs directing you to run the Low-Level Format program on the hard disk. v As a last resort before replacing a hard disk drive. Preparing the hard disk drive for use When the Low-Level Format program is finished, restore to the hard disk all the files that you previously backed up. 1. Partition the remainder of the hard disk for the operating system. (The commands vary with the operating system. Refer to the operating system manual for instructions.) 2. Format the hard disk using the operating system. (The commands vary with the operating system. Refer to the operating system manual for instructions.) 3. Install the operating system. You are now ready to restore the files. Chapter 3. Types 6058/6059/6269/6578/6579 123