Lenovo NetVista Hardware Maintenance Manual (HMM) for NetVista 2284 systems - Page 83

CD/DVD-ROM Drive, Error Symptoms, Action/FRU, Ensure that the CD/DVD

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Error Symptoms Action/FRU CD/DVD-ROM Drive NOTE: Ensure CD/DVD-ROM drive is configured correctly in Configuration/Setup Utility, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems. CD/DVD-ROM drive LED flashes for more than 30 seconds before LED shutting off. Software asks to reinstall disc. Software displays a reading CD/DVD error. 1. CD/DVD may have dirt or foreign material on it. Check with a known good disc. 2. CD/DVD is not inserted properly. 3. CD/DVD is damaged. CD/DVD-ROM drive LED doesn't come on but works normally. 1. CD/DVD-ROM drive CD/DVD-ROM drive cannot load or eject when the system is turned on and its eject button is pressed and held. 1. See "CD-ROM Emergency-exit " on page 120 and "CD-ROM Emergencyexit " on page 120. 2. Disconnect all cables from CD/DVD-ROM drive except power cable, then press eject button to try to unload the disk. 3. CD/DVD-ROM drive power. 4. CD/DVD-ROM drive CD/DVD-ROM drive does not read and there are no error codes or messages are displayed. 1. CD may have dirt or foreign material on it. Check with a known good disc. 2. Ensure that the CD/DVDROM driver is installed properly. See "CD/DVDROM Drive" on page 63. 3. CD/DVD-ROM drive. Check Procedures 49

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Check Procedures
49
CD/DVD-ROM Drive
NOTE:
Ensure CD/DVD-ROM drive is configured correctly
in Configuration/Setup Utility, cable/jumper are set
correctly and its laser beam is clean before
diagnosing any CD/DVD-ROM drive problems.
CD/DVD-ROM drive LED
flashes for more than 30
seconds before LED
shutting off.
Software asks to reinstall
disc.
Software displays a reading
CD/DVD error.
1.
CD/DVD may have dirt or
foreign material on it.
Check with a known good
disc.
2.
CD/DVD is not inserted
properly.
3.
CD/DVD is damaged.
CD/DVD-ROM drive LED
doesn't come on but works
normally.
1.
CD/DVD-ROM drive
CD/DVD-ROM drive cannot
load or eject when the
system is turned on and its
eject button is pressed and
held.
1.
See “CD-ROM
Emergency-exit <option
1>” on page 120 and
“CD-ROM Emergency-
exit <option 2>” on page
120.
2.
Disconnect all cables
from CD/DVD-ROM drive
except power cable, then
press eject button to try
to unload the disk.
3.
CD/DVD-ROM drive
power.
4.
CD/DVD-ROM drive
CD/DVD-ROM drive does
not read and there are no
error codes or messages
are displayed.
1.
CD may have dirt or
foreign material on it.
Check with a known good
disc.
2.
Ensure that the CD/DVD-
ROM driver is installed
properly. See “CD/DVD-
ROM Drive” on page 63.
3.
CD/DVD-ROM drive.
Error Symptoms
Action/FRU