Lenovo ThinkPad 560E User's Guide for TP 560X - Page 145

Getting Service, Preparation, About Your Warranty

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Chapter 6. Getting Service Preparation If you need further assistance, call your IBM authorized reseller or IBM marketing representative. You will need to know the following information when requesting repair service: Identification number of your computer Options installed in your system Note: Use the checklist on page 132. Error message or problem Note: Error messages can help identify which service action is required and help the service representative provide quick and efficient service. Use the record sheet on page 133 About Your Warranty During the warranty period, you may be responsible for repair costs if the product damage was due to misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance. For full information on product warranties, see Appendix C. For your convenience, write the service phone numbers here: Copyright IBM Corp. 1997 131

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Chapter 6.
Getting Service
Preparation
If you need further assistance, call your IBM authorized reseller
or IBM marketing representative.
You will need to know the following information when requesting
repair service:
Identification number of your computer
Options installed in your system
Note:
Use the checklist on page 132.
Error message or problem
Note:
Error messages can help identify which service action
is required and help the service representative provide
quick and efficient service.
Use the record sheet on page 133
About Your Warranty
During the warranty period, you may be responsible for repair
costs if the product damage was due to misuse, accident,
modification, unsuitable physical or operating environment, or
improper maintenance.
For full information on product warranties, see Appendix
C.
For your convenience, write the service phone numbers here:
Copyright IBM Corp. 1997
131