Lenovo ThinkServer RD240 Hardware Maintenance Manual - Page 26

General problems, Hard disk drive problems

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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See the parts listing in Chapter 8 "Parts listing, RD240 Types 1045, 1046, 1047, and 1048" on page 93 to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). • If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Symptom Action The DVD drive tray is not working. 3. Replace the DVD drive. 1. Make sure that the server is turned on. 2. Insert the end of a straightened paper clip into the manual tray-release opening. 3. Reseat the DVD drive. 4. Replace the DVD drive. General problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See the parts listing in Chapter 8 "Parts listing, RD240 Types 1045, 1046, 1047, and 1048" on page 93 to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). • If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Symptom Action A cover lock is broken, an LED If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a is not working, or a similar trained service technician. problem has occurred. Hard disk drive problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See the parts listing in Chapter 8 "Parts listing, RD240 Types 1045, 1046, 1047, and 1048" on page 93 to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). • If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Symptom Action Not all drives are recognized by Remove the drive that is indicated by the diagnostic tests; then, run the hard disk the hard disk drive diagnostic drive diagnostic tests again. If the remaining drives are recognized, replace the tests. drive that you removed with a new one. The server stops responding during the hard disk drive diagnostic test. Remove the hard disk drive that was being tested when the server stopped responding, and run the diagnostic test again. If the hard disk drive diagnostic test runs successfully, replace the drive that you removed with a new one. A hard disk drive was not detected while the operating system was being started. Reseat all hard disk drives and cables; then, run the hard disk drive diagnostic tests again. 14 ThinkServer RD240 Hardware Maintenance Manual

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•
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
•
See the parts listing in Chapter 8 “Parts listing, RD240 Types 1045, 1046, 1047, and 1048” on page 93 to
determine which components are customer replaceable units (CRUs) and which components are field
replaceable units (FRUs).
•
If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.
Symptom
Action
3. Replace the DVD drive.
The DVD drive tray is not
working.
1. Make sure that the server is turned on.
2. Insert the end of a straightened paper clip into the manual tray-release opening.
3. Reseat the DVD drive.
4. Replace the DVD drive.
General problems
•
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
•
See the parts listing in Chapter 8 “Parts listing, RD240 Types 1045, 1046, 1047, and 1048” on page 93 to
determine which components are customer replaceable units (CRUs) and which components are field
replaceable units (FRUs).
•
If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.
Symptom
Action
A cover lock is broken, an LED
is not working, or a similar
problem has occurred.
If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a
trained service technician.
Hard disk drive problems
•
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
•
See the parts listing in Chapter 8 “Parts listing, RD240 Types 1045, 1046, 1047, and 1048” on page 93 to
determine which components are customer replaceable units (CRUs) and which components are field
replaceable units (FRUs).
•
If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.
Symptom
Action
Not all drives are recognized by
the hard disk drive diagnostic
tests.
Remove the drive that is indicated by the diagnostic tests; then, run the hard disk
drive diagnostic tests again. If the remaining drives are recognized, replace the
drive that you removed with a new one.
The server stops responding
during the hard disk drive
diagnostic test.
Remove the hard disk drive that was being tested when the server stopped
responding, and run the diagnostic test again. If the hard disk drive diagnostic test
runs successfully, replace the drive that you removed with a new one.
A hard disk drive was not
detected while the operating
system was being started.
Reseat all hard disk drives and cables; then, run the hard disk drive diagnostic
tests again.
14
ThinkServer RD240 Hardware Maintenance Manual