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Using genuine Lexmark parts and supplies, Ordering a toner cartridge, Lexmark CX421, CX522

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Maintaining the printer 157 Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. It can also affect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components. Ordering a toner cartridge Notes: • The estimated cartridge yield is based on the ISO/IEC 19798 standard. • Extremely low print coverage for extended periods of time may negatively affect actual yield. Lexmark CX421, CX522, CX622, and CX625 Return Program toner cartridges Item United States and Canada European Economic Area Rest of Asia Paciﬁc Latin America Rest of Europe, Middle East, and Africa Australia and New Zealand Return Program toner cartridges Cyan 78C10C0 78C20C0 78C30C0 78C40C0 78C50C0 78C60C0 Magenta 78C10M0 78C20M0 78C30M0 78C40M0 78C50M0 78C60M0 Yellow 78C10Y0 78C20Y0 78C30Y0 78C40Y0 78C50Y0 78C60Y0 Black 78C10K0 78C20K0 78C30K0 78C40K0 78C50K0 78C60K0 High yield Return Program toner cartridges Cyan 78C1HC0 78C2HC0 78C3HC0 78C4HC0 78C5HC0 78C6HC0 Magenta 78C1HM0 78C2HM0 78C3HM0 78C4HM0 78C5HM0 78C6HM0 Yellow 78C1HY0 78C2HY0 78C3HY0 78C4HY0 78C5HY0 78C6HY0 Black 78C1HK0 78C2HK0 78C3HK0 78C4HK0 78C5HK0 78C6HK0 Extra high yield Return Program toner cartridges1 Cyan 78C1XC0 78C2XC0 78C3XC0 78C4XC0 78C5XC0 78C6XC0 Magenta 78C1XM0 78C2XM0 78C3XM0 78C4XM0 78C5XM0 78C6XM0 Yellow 78C1XY0 78C2XY0 78C3XY0 78C4XY0 78C5XY0 78C6XY0 Black 78C1XK0 78C2XK0 78C3XK0 78C4XK0 78C5XK0 78C6XK0 Ultra high yield Return Program toner cartridges2 Cyan 78C1UC0 78C2UC0 78C3UC0 78C4UC0 78C5UC0 78C6UC0 1 Supported only in the CX421, CX522, CX622, and CX625 printer models. 2 Supported only in the CX622 and CX625 printer models. For more information on countries located in each region, go to www.lexmark.com/regions.

Section	Page
Contents	2
Safety information	7
Conventions	7
Product statements	7
Learning about the printer	10
Finding information about the printer	10
Selecting a location for the printer	12
Printer configurations	13
Attaching cables	14
Using the control panel	16
Lexmark CX421, MC2325, and MC2425 MFPs	16
Lexmark CX522, CX622, MC2535, MC2640, and XC2235 MFPs	17
Lexmark CX625 and XC4240 MFPs	18
Understanding the status of the power button and indicator light	18
Setting up and using the home screen applications	20
Using the home screen	20
Customizing the home screen	21
Using Display Customization	21
Setting up Scan Center	22
Setting up Card Copy	22
Using Shortcut Center	23
Creating a Cloud Connector profile	23
Setting up Device Quotas	23
Using QR Code Generator	24
Configuring Eco-Settings	24
Using Customer Support	24
Managing bookmarks	24
Creating bookmarks	24
Creating folders	25
Managing contacts	26
Adding contacts	26
Adding groups	26
Editing contacts or groups	26
Deleting contacts or groups	27
Setting up and using the accessibility features	28
Activating Voice Guidance	28
Navigating the screen using gestures	28
Enabling Magnification mode	29
Adjusting the Voice Guidance speech rate	29
Using the keyboard on the display	29
Enabling spoken passwords or personal identification numbers	29
Loading paper and specialty media	30
Setting the paper size and type	30
Configuring Universal paper settings	30
Loading trays	30
Loading the multipurpose feeder	32
Loading the manual feeder	34
Linking trays	34
Paper support	36
Supported paper sizes	36
Supported paper types	38
Supported paper weights	39
Printing	41
Printing from a computer	41
Printing from a mobile device	41
Printing from a mobile device using Lexmark Mobile Print	41
Printing from a mobile device using Google Cloud Print	41
Printing from a mobile device using Mopria Print Service	41
Printing from a mobile device using AirPrint	42
Printing from a flash drive	42
Supported flash drives and file types	43
Configuring confidential jobs	44
Printing confidential and other held jobs	44
Printing from a Cloud Connector profile	45
Printing a font sample list	45
Printing a directory list	46
Copying	47
Using the automatic document feeder and scanner glass	47
Making a copy	47
Copying photos	47
Copying on letterhead	48
Copying on both sides of the paper	48
Reducing or enlarging copies	48
Collating copies	48
Placing separator sheets between copies	49
Copying multiple pages onto a single sheet	49
Creating a copy shortcut	49
E-mailing	50
Using the automatic document feeder and scanner glass	50
Setting up the e-mail function	50
Configuring e-mail settings	50
Sending an e-mail	51
Creating an e-mail shortcut	51
Faxing	52
Setting up the printer to fax	52
Setting up the fax function	52
Setting up fax using a standard telephone line	53
Setting up fax in countries or regions with different telephone wall jacks and plugs	55
Connecting to a distinctive ring service	57
Setting the fax date and time	58
Configuring daylight saving time	58
Using the automatic document feeder and scanner glass	58
Sending a fax	59
Scheduling a fax	59
Creating a fax destination shortcut	60
Changing the fax resolution	60
Adjusting the fax darkness	60
Viewing a fax log	60
Blocking junk faxes	61
Holding faxes	61
Forwarding a fax	61
Scanning	62
Using the automatic document feeder and scanner glass	62
Scanning to an FTP server	62
Creating an FTP shortcut	62
Scanning to a flash drive	63
Sending scanned documents to a computer	64
Scanning to a Cloud Connector profile	64
Understanding the printer menus	65
Menu map	65
Device	66
Preferences	66
Remote Operator Panel	68
Notifications	68
Power Management	72
Information Sent to Lexmark	73
Accessibility	73
Restore Factory Defaults	74
Maintenance	74
Configuration Menu	74
Out of Service Erase	79
Visible Home Screen Icons	79
About this Printer	79
Print	80
Layout	80
Setup	81
Quality	82
Job Accounting	84
XPS	85
PDF	85
PostScript	86
PCL	86
HTML	88
Image	88
Paper	89
Tray Configuration	89
Media Configuration	90
Universal Setup	90
Custom Scan Sizes	90
Media Types	91
Copy	91
Copy Defaults	91
Fax	95
Fax Mode	95
Analog Fax Setup	95
General Fax Settings	95
Fax Send Settings	97
Fax Receive Settings	100
Fax Cover Page	103
Fax Log Settings	103
Speaker Settings	104
Fax Server Setup	104
General Fax Settings	104
Fax Server E-mail Settings	105
Fax Server Scan Settings	106
E-mail	107
E-mail Setup	107
E-mail Defaults	109
Web Link Setup	114
FTP	115
FTP Defaults	115
USB Drive	119
Flash Drive Scan	119
Flash Drive Print	123
Network/Ports	125
Network Overview	125
Wireless	125
Ethernet	128
TCP/IP	129
SNMP	130
IPSec	131
802.1x	132
LPD Configuration	132
HTTP/FTP Settings	133
ThinPrint	134
USB	134
Google Cloud Print	135
Wi-Fi Direct	135
Security	136
Login Methods	136
Manage Permissions	136
Local Accounts	137
Schedule USB Devices	138
Security Audit Log	138
Login Restrictions	141
Confidential Print Setup	141
Disk Encryption	142
Erase Temporary Data Files	142
Solutions LDAP Settings	143
Mobile Services Management	143
Miscellaneous	143
Reports	144
Menu Settings Page	144
Device	144
Print	144
Shortcuts	144
Fax	144
Network	145
Help	145
Troubleshooting	145
Troubleshooting	145
Printing the Menu Settings Page	146
Securing the printer	147
Locating the security slot	147
Erasing printer memory	147
Erasing printer hard disk memory	147
Encrypting the printer hard disk	148
Restoring factory default settings	148
Statement of Volatility	148
Maintaining the printer	150
Adjusting the speaker volume	150
Adjusting the default internal speaker volume	150
Adjusting the default headphone volume	150
Configuring the fax speaker settings	150
Networking	151
Connecting the printer to a Wi-Fi network	151
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS)	151
Deactivating the Wi-Fi network	152
Changing the printer port settings after installing an internal solutions port	152
Cleaning printer parts	153
Cleaning the printer	153
Cleaning the scanner	154
Ordering parts and supplies	156
Checking the status of parts and supplies	156
Using genuine Lexmark parts and supplies	157
Ordering a toner cartridge	157
Ordering an imaging kit	160
Ordering a waste toner bottle	160
Ordering a maintenance kit	161
Configuring supply notifications	161
Replacing parts and supplies	161
Replacing a toner cartridge	161
Replacing the waste toner bottle	163
Replacing an imaging kit	167
Moving the printer	174
Moving the printer to another location	174
Shipping the printer	175
Saving energy and paper	175
Configuring the power save mode settings	175
Adjusting the brightness of the display	176
Conserving supplies	176
Recycling	176
Recycling Lexmark products	176
Recycling Lexmark packaging	176
Returning Lexmark cartridges for reuse or recycling	177
Clearing jams	178
Avoiding jams	178
Identifying jam locations	179
Paper jam in trays	180
Paper jam in door A	180
Paper jam in the standard bin	185
Paper jam in the multipurpose feeder	189
Paper jam in the manual feeder	190
Paper jam in door C	190
Troubleshooting	192
Network connection problems	192
Cannot open Embedded Web Server	192
Unable to read flash drive	193
Enabling the USB port	193
Checking the printer connectivity	194
Hardware options problems	194
Cannot detect internal option	194
Defective flash detected	195
Not enough free space in flash memory for resources	195
Unformatted flash detected	195
Issues with supplies	195
Replace cartridge, printer region mismatch	195
Non-Lexmark supply	196
Scanner maintenance required, use ADF Kit	197
Paper feed problems	197
Envelope seals when printing	197
Collated printing does not work	197
Tray linking does not work	198
Paper frequently jams	199
Jammed pages are not reprinted	200
Printing problems	200
Print quality is poor	200
Blank or white pages	200
Dark print	201
Ghost images	202
Gray or colored background	203
Incorrect margins	204
Light print	205
Missing colors	207
Mottled print and dots	208
Paper curl	209
Print crooked or skewed	210
Solid color or black images	211
Text or images cut off	211
Toner easily rubs off	212
Uneven print density	213
Horizontal dark lines	214
Vertical dark lines	215
Horizontal white lines	217
Vertical white lines	218
Repeating defects	219
Confidential and other held documents do not print	220
Slow printing	222
Print jobs do not print	224
The printer is not responding	225
Job prints from the wrong tray or on the wrong paper	226
Color quality problems	226
Adjusting toner darkness	226
Modifying the colors in printed output	227
FAQ about color printing	227
The print appears tinted	229
Faxing problems	229
Cannot send or receive faxes	229
Can receive but not send faxes	231
Can send but not receive faxes	231
Poor fax print quality	232
Scanning problems	232
Cannot scan from a computer	232
Partial copies of document or photo	233
Poor copy quality	233
Scan job was not successful	234
Scanner does not close	234
Scanning takes too long or freezes the computer	235
Scanner does not respond	235
Adjusting scanner registration	235
Adjusting ADF registration	236
Contacting customer support	236
Upgrading and migrating	237
Hardware	237
Available internal options	237
Accessing the controller board	237
Installing a memory card	240
Installing an optional card	241
Installing a printer hard disk	243
Installing optional trays	246
Software	247
Installing the printer software	247
Adding available options in the print driver	247
Firmware	248
Exporting or importing a configuration file	248
Updating firmware	248
Notices	249
Product information	249
Edition notice	249
GOVERNMENT END USERS	249
Trademarks	250
Licensing notices	250
Noise emission levels	250
Waste from Electrical and Electronic Equipment (WEEE) directive	251
India E-Waste notice	251
Product disposal	251
Static sensitivity notice	251
ENERGY STAR	252
Temperature information	252
Laser notice	252
Power consumption	252
Product power consumption	252
Sleep Mode	253
Hibernate Mode	253
Off mode	254
Total energy usage	254
Regulatory notices for telecommunication terminal equipment	254
Notice to users of the US telephone network: FCC requirements	254
Notice to users of the Canadian telephone network	255
Notice to users of the New Zealand telephone network	255
Japanese telecom notice	256
Regulatory notices for wireless products	257
Modular component notice	257
Exposure to radio frequency radiation	257
Industry Canada (Canada)	257
European Community (EC) directives conformity	258
Multiple model information	258
Federal Communications Commission (FCC) compliance information statement	258
日本の VCCI 規定	259
European Community (EC) directives conformity	259
Model-specific information	260
Federal Communications Commission (FCC) compliance information statement	260
Notice to users of Class A products in Brazil	261
European Community (EC) directives conformity	261
Radio interference notice	261
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...	262

Match case Limit results 1 per page

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party

supplies or parts may aﬀect the performance, reliability, or life of the printer and its imaging components. It can

also aﬀect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by

the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver

unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended

life may damage your Lexmark printer or its associated components.

Ordering a toner cartridge

Notes:

•

The estimated cartridge yield is based on the ISO/IEC 19798 standard.

•

Extremely low print coverage for extended periods of time may negatively aﬀect actual yield.

Lexmark CX421, CX522, CX622, and CX625 Return Program toner cartridges

Item

United States

and Canada

European

Economic

Area

Rest of Asia

Paciﬁc

Latin America

Rest of

Europe,

Middle East,

and Africa

Australia and

New Zealand

Return Program toner cartridges

Cyan

78C10C0

78C20C0

78C30C0

78C40C0

78C50C0

78C60C0

Magenta

78C10M0

78C20M0

78C30M0

78C40M0

78C50M0

78C60M0

Yellow

78C10Y0

78C20Y0

78C30Y0

78C40Y0

78C50Y0

78C60Y0

Black

78C10K0

78C20K0

78C30K0

78C40K0

78C50K0

78C60K0

High yield Return Program toner cartridges

Cyan

78C1HC0

78C2HC0

78C3HC0

78C4HC0

78C5HC0

78C6HC0

Magenta

78C1HM0

78C2HM0

78C3HM0

78C4HM0

78C5HM0

78C6HM0

Yellow

78C1HY0

78C2HY0

78C3HY0

78C4HY0

78C5HY0

78C6HY0

Black

78C1HK0

78C2HK0

78C3HK0

78C4HK0

78C5HK0

78C6HK0

Extra high yield Return Program toner cartridges

Cyan

78C1XC0

78C2XC0

78C3XC0

78C4XC0

78C5XC0

78C6XC0

Magenta

78C1XM0

78C2XM0

78C3XM0

78C4XM0

78C5XM0

78C6XM0

Yellow

78C1XY0

78C2XY0

78C3XY0

78C4XY0

78C5XY0

78C6XY0

Black

78C1XK0

78C2XK0

78C3XK0

78C4XK0

78C5XK0

78C6XK0

Ultra high yield Return Program toner cartridges

Cyan

78C1UC0

78C2UC0

78C3UC0

78C4UC0

78C5UC0

78C6UC0

Supported only in the CX421, CX522, CX622, and CX625 printer models.

Supported only in the CX622 and CX625 printer models.

For more information on countries located in each region, go to

www.lexmark.com/regions

Maintaining the printer

157