Lexmark X7500 Service Manual - Page 49

Frequent paper jam, double feed or skew

Page 49 highlights

4036-501 Frequent paper jam, double feed or skew Cause Relevant unit Paper setting failure Operation error Paper failure Paper debris Operation error None DADF pick roller failure ADF pick roller assembly Separator pad assembly failure Separator pad assembly Improper registration Registration rollers roller adjustment Improper DADF assembly height adjustment DADF hinge Check method Is the paper correctly set in the upper paper guide? Is the specified paper used? Check for paper fragments in paper path. Check the pick roller assembly for dirt and wear. Check the pad for wear and tear. Is paper skewing inside the DADF? Is the paper jamming at the flatbed-toDADF interface? Maintenance method Teach users to properly position the paper. None Clean paper path of dirt and debris. Clean or replace the pick roller assembly. (See "Maintaining Your Multifunction Product (MFP)" on page 6-1 for more information. Clean or replace the separator pad assembly. Adjust for paper skew. See "DADF Assembly Paper Skew Adjustment" on page 4-4 for more information. Adjust hinges. See "DADF Assembly Height Adjustment" on page 4-3 for more information. Diagnostic Information 2-9

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Diagnostic Information
2-9
4036-501
Frequent paper jam, double feed or skew
Cause
Relevant unit
Check method
Maintenance
method
Paper setting failure
Operation error
Is the paper correctly
set in the upper
paper guide?
Teach users to
properly position the
paper.
Paper failure
Operation error
Is the specified
paper used?
None
Paper debris
None
Check for paper
fragments in paper
path.
Clean paper path of
dirt and debris.
DADF pick roller
failure
ADF pick roller
assembly
Check the pick roller
assembly for dirt and
wear.
Clean or replace the
pick roller assembly.
(See
“Maintaining
Your Multifunction
Product (MFP)” on
page 6-1
for more
information.
Separator pad
assembly failure
Separator pad
assembly
Check the pad for
wear and tear.
Clean or replace the
separator pad
assembly.
Improper registration
roller adjustment
Registration rollers
Is paper skewing
inside the DADF?
Adjust for paper
skew. See
“DADF
Assembly Paper
Skew Adjustment”
on page 4-4
for
more information.
Improper DADF
assembly height
adjustment
DADF hinge
Is the paper jamming
at the flatbed-to-
DADF interface?
Adjust hinges. See
“DADF Assembly
Height Adjustment”
on page 4-3
for
more information.