Linksys EFSP42 User Guide - Page 26

Instant EtherFast® Series inspecting your printer, contact Linksys Tech Support. Note: Windows-only printers may not print the diagnostic page. 2. Print a test text file and a test graphic file. If the text file prints correctly but the graphic file prints garbage, then specify /NT (no tabs) option for NPRINT or CAPTURE commands and print again. If both print incorrectly, go to step 3. 3. Temporarily disable the PrintServer servicing the print queue following the step-by-step instructions below: NetWare 2.x and 3.x (a) Run PCONSOLE, Select Print Queue Information, select the print queue that the PrintServer services, select Current Queue Status. (b) Set Servers can service entries in queue to NO. (c) Press Esc and select Print Queue ID. Record the queue ID. (d) Send your test files to the print queue using nor- mal print commands. NetWare 4.x and 5.x Bindery & NDS modes (a) Run PCONSOLE, select Print Queues, select the print queue that your PrintServer services, select Status. (b) Set Allow service by current print servers to NO. (c) Press Esc and select Information, and record the queue ID. (d) Send your test files to the print queue using nor- mal print commands. 4. Reroute network printing to local printing. (a) Disconnect the printer attached to your PrintServer and connect it to LPT1 of your PC. (b) Change to the drive and then the directory on the file server that contains the print queue. The direc tory will have the name of the queue ID (e.g. \queues\Q_ID for NDS mode, or system\Q_ID for Bindery mode). EtherFast 10/100 PrintServers 5. The test files you printed in step 3 should be in the queue directory. Print these files to the local printer using the COPY command with the /b option. Example: copy /b test.txt LPT1 6. Compare the printouts from the PC and the PrintServer. If the printouts are the same, then the problem is NOT the PrintServer. The problem might be that an incorrect printer driver was chosen or the timeout setting in the CAPTURE command is too short. If the printouts are NOT the same, there may be a problem with the PrintServer. Contact Linksys technical support (see page 91). 7. Enable queue service. (a) Disconnect the printer attached to LPT1 of your PC and connect it to your PrintServer. (b) For NetWare 2.x or 3.x, run PCONSOLE and Select Print Queue Information. Then select the print queue and select Current Queue Status. Set Servers can service entries in queue to YES For NetWare 4.x bindery and NDS modes, run PCONSOLE and select Print Queues. Then select the print queue and select Status. Set Allow service by current print servers to YES. Problem 2: Solution 2: My PrintServer does not appear in the Active Device List of the PSCONFIG program. · Make sure that the PrintServer is on the same network segment as your PC. · Load the NetBEUI protocol on your PC, so that Bi-Admin can try connecting using NetBEUI. Once con nected, check the following: · The NetWare protocol is enabled. · The Ethernet frame type of your PC may be different than the one with your PrintServer. Enable all Ethernet frame types. 46 47