McAfee AVM85M User Guide - Page 10

VirusScan Help, Submit a sample, Technical Support, Virus Information Library

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VirusScan® 8.6 for Mac User Guide 1 Introducing VirusScan for Mac Getting product information Links from within the product The Help menu in the product provides links to some useful resources: „ VirusScan Help „ Submit a Sample „ Technical Support „ Virus Information Library VirusScan Help Use this link to access the online Help topics for the product. Submit a sample Use this link to submit potentially infected files to McAfee for analysis. You will receive information about your files, including solutions and real-time fixes, if required. Technical Support Use this link to access the McAfee Technical Support website for product documentation, FAQs, or troubleshooting hints and tips. Virus Information Library Use the Virus Information Library link to access the McAfee® Avert® Labs Virus Information Library. This website has detailed information on where viruses come from, how they infect your system, and how to remove them. In addition to genuine viruses, the Virus Information Library contains useful information on virus hoaxes, such as those virus warnings that you receive via email. A Virtual Card For You and SULFNBK are two of the best-known hoaxes, but there are many others. Next time you receive a well-meaning virus warning, we recommend you view our hoax page before you pass the message on to your friends or colleagues. To access the Virus Information Library: 1 Open VirusScan. 2 From the Help menu, select Virus Information Library. 10

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10
VirusScan
®
8.6 for Mac User Guide
Introducing VirusScan for Mac
Getting product information
1
Links from within the product
The Help menu in the product provides links to some useful resources:
VirusScan Help
Submit a Sample
Technical Support
Virus Information Library
VirusScan Help
Use this link to access the online Help topics for the product.
Submit a sample
Use this link to submit potentially infected files to McAfee for analysis. You will receive
information about your files, including solutions and real-time fixes, if required.
Technical Support
Use this link to access the McAfee Technical Support website for product
documentation, FAQs, or troubleshooting hints and tips.
Virus Information Library
Use the Virus Information Library link to access the McAfee
®
Avert
®
Labs Virus
Information Library. This website has detailed information on where viruses come
from, how they infect your system, and how to remove them.
In addition to genuine viruses, the Virus Information Library contains useful information
on virus hoaxes, such as those virus warnings that you receive via email. A Virtual Card
For You and SULFNBK are two of the best-known hoaxes, but there are many others.
Next time you receive a well-meaning virus warning, we recommend you view our
hoax page before you pass the message on to your friends or colleagues.
To access the Virus Information Library:
1
Open VirusScan.
2
From the
Help
menu, select
Virus Information Library
.