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Netgear AC815S User Manual - Page 7

Get Started - external antenna

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1. Get Started 1 This chapter provides an overview of mobile hotspot features, and instructions for how to set up your mobile hotspot and connect to the Internet. The chapter covers the following topics: • Meet Your Mobile Hotspot • Set Up Your Mobile Hotspot • Recharge the Battery • Replace a SIM Card • LCD Touch Screen Home • Connect to the Internet • Security Credentials • NETGEAR AirCard App for Smartphones and Tablets • Connect to the Mobile Hotspot With Tethering • BatteryBoost a Smartphone • Optional External Antennas • Customize the Mobile Hotspot Settings • Log In to Your Mobile Hotspot Web Page Note: Firmware updates with new features and bug fixes are available at downloadcenter.netgear.com. Some products regularly check the site and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this manual, you might need to update your firmware. 7

Section	Page
AirCard 815S Mobile Hotspot	1
Contents	3
1. Get Started	7
Meet Your Mobile Hotspot	8
Status LED	9
Dust and Water Resistance	9
Set Up Your Mobile Hotspot	9
Recharge the Battery	10
Replace a SIM Card	11
LCD Touch Screen Home	12
Connect to the Internet	13
Security Credentials	14
NETGEAR AirCard App for Smartphones and Tablets	15
Connect to the Mobile Hotspot With Tethering	15
BatteryBoost a Smartphone	16
Optional External Antennas	17
Customize the Mobile Hotspot Settings	17
Log In to Your Mobile Hotspot Web Page	17
2. Use Your Mobile Hotspot	19
View Data Usage	20
View Estimated Data Usage on the Mobile Hotspot	20
View Data Usage on the Mobile Hotspot Web Page	20
View Messages	21
View Messages From the Mobile Hotspot	21
View Messages From the Mobile Hotspot Web Page	21
Delete a Message From the Mobile Hotspot	22
Delete a Message From the Mobile Hotspot Web Page	22
View Alerts	23
View Alerts From the Mobile Hotspot Web Page	23
Manage Your Broadband Network Connection	23
View Mobile Broadband Network Status From the Mobile Hotspot	24
View Mobile Broadband Network Status From the Mobile Hotspot Web Page	24
Turn Domestic Data On and Off From the Mobile Hotspot	25
Turn Domestic Data On and Off From the Mobile Hotspot Web Page	25
Turn International Roaming On and Off From the Mobile Hotspot	26
Turn International Roaming On and Off From the Mobile Hotspot Web Page	27
Connect to Wi-Fi	28
Connect Using the Wi-Fi Password	28
Add a WPS-Enabled Device	28
Manage Wi-Fi	30
Turn On 5 GHz Wi-Fi From the Mobile Hotspot	30
Turn On 5 GHz Wi-Fi From the Mobile Hotspot Web Page	31
Turn On Dual-Band Wi-Fi From the Mobile Hotspot Web Page	32
Specify Wi-Fi Settings From the Mobile Hotspot	33
Change Wi-Fi Settings From the Mobile Hotspot Web Page	34
Turn Guest Wi-Fi On and Off	36
Set the Guest Wi-Fi With a Timer	38
Manage Wi-Fi Security	39
Change Wi-Fi Network Names and Passwords	39
Change Wi-Fi Encryption Settings	42
3. Manage Security	44
Change the Mobile Hotspot Web Page Login Settings	45
Content Filter Levels	46
Set Up Content Filtering	46
Block Access to Websites	47
Allow Access to Websites	48
Block or Unblock Connected Devices	49
View Connected Devices From the Mobile Hotspot	49
View Connected Devices From the Mobile Hotspot Web Page	50
Block Device Access From the Mobile Hotspot	50
Block a Device From the Mobile Hotspot Web Page	51
Unblock a Device From the Mobile Hotspot	52
Unblock a Device From the Mobile Hotspot Web Page	52
View a List of Blocked Devices From the Mobile Hotspot	53
View a List of Blocked Devices From the Mobile Hotspot Web Page	53
Set Up an Internet Access Schedule	54
Manage the Mobile Hotspot Screen Passcode Lock	55
Set the Screen Passcode Lock From the Mobile Hotspot	55
Set the Screen Passcode Lock From the Mobile Hotspot Web Page	56
Remove the Screen Passcode Lock From the Mobile Hotspot	56
Reset the Screen Passcode	57
Turn On Read-Only Mode From the Mobile Hotspot Web Page	58
Activate SIM Security	59
Enable Port Forwarding	60
Enable Port Filtering	61
4. Maintain Your Mobile Hotspot	62
Extend Battery Life	63
Adjust Wi-Fi Settings to Optimize Battery Life	63
Adjust Display Settings to Increase Battery Life	64
Turn Off Wi-Fi When the Hotspot Is Tethered	65
View Details About Your Mobile Hotspot	66
View Details About Your Device From the Mobile Hotspot	66
View Details About Your Device From the Mobile Hotspot Web Page	67
Back Up and Restore Mobile Hotspot Settings	68
Back Up Mobile Hotspot Settings	68
Restore Mobile Hotspot Settings	69
Configure Mobile Broadband	70
Enable IP Pass-Through Mode	70
Enable VPN Pass-Through	72
Configure APN Details	73
Enable DMZ	75
Set LAN Options	76
Update Mobile Hotspot Software and Firmware	77
Update in Response to an Alert	77
Check for Software Updates From the Mobile Hotspot	78
Update Software From the Mobile Hotspot Web Page	78
Turn Tethering On and Off From the Mobile Hotspot	79
5. Frequently Asked Questions	81
Questions About Connecting and Disconnecting Devices and Accessing the Internet	82
What do I do if I can’t connect a device to the mobile hotspot?	82
What do I do if I can’t access the Internet?	82
How do I disconnect from the mobile broadband network?	82
Why doesn’t the Connect or Disconnect button appear on the mobile hotspot web page?	82
How do I find out how many devices are connected to my mobile hotspot’s Wi-Fi networks?	83
What do I do if the No Signal icon displays?	83
Why can’t my device access the mobile hotspot web page when connected to a VPN?	83
Why can’t my mobile hotspot connect to a computer running Windows Vista?	83
What do I do if my mobile hotspot doesn’t connect to my service provider’s network?	84
Questions About the Mobile Hotspot Web Page	84
How do I go back to the mobile hotspot web page?	84
What do I do if I forget my attadmin login password?	85
General Questions	85
What should I do if the o-ring on the back cover comes loose?	85
Why isn’t my battery charging?	85
Why is the Signal Strength indicator always low?	85
Why is the download or upload speed slow?	86
The LCD screen is not lit. How do I know if the mobile hotspot is still powered on?	86
How do I find my computer’s IP address?	86
How do I find a device’s MAC address?	87
What do I do if the Wi-Fi network name doesn’t appear in the list of networks?	88
6. Troubleshooting	89
View Alerts	90
SIM Not Installed	90
SIM Error — Check SIM	90
SIM Locked	90
Temperature-Related Alerts	90
Connection Alerts	91
Reset the Mobile Hotspot	93
Reset the Mobile Hotspot From the Mobile Hotspot	93
Reset the Mobile Hotspot From the Mobile Hotspot Web Page	94
A. Specifications	95
Mechanical Specifications	96
Environmental Specifications	96
B. Tips and Safety Guidelines for Lithium-Ion Batteries	97
Battery Tips	97
General Battery Safety	97
Appropriate Batteries and Chargers	98