Netgear AC815S User Manual - Page 85

What do I do if I forget my attadmin login password?, General Questions

Page 85 highlights

AirCard 815S Mobile Hotspot 2. Enter http://attwifmanager/. The mobile hotspot web page displays. 3. Enter the administrator login password. The default password is attadmin. The password is case-sensitive. The mobile hotspot web page displays. What do I do if I forget my attadmin login password? The default attadmin login password is attadmin, and the mobile hotspot web page URL is http://attwifmanager/. If you changed the attadmin login password and can't remember the password that you created, you must reset the mobile hotspot back to factory defaults. See Reset the Mobile Hotspot on page 93. General Questions Review these topics for answers to general questions about the mobile hotspot. What should I do if the o-ring on the back cover comes loose? If the o-ring on the back cover comes loose from a corner, stretch it back across the corner and the back cover seals correctly Why isn't my battery charging? If you are in a low-coverage area, are transferring a lot of data, or left the mobile hotspot in a hot location, the internal temperature of the mobile hotspot can rise above 45°C. In these conditions, the battery cannot be charged due to safety limits with lithium-ion battery technology. Check to ensure that the USB cable and the AC wall charger are connected securely and are working correctly. If the device is left charging for over seven consecutive days, the device automatically enters a battery longevity mode to enhance the life of the battery. During this state, the device stops charging and allows the battery level to drop to and maintain at approximately 75 percent. The next time the device is plugged into a charger, it resumes charging. Why is the Signal Strength indicator always low? Your mobile hotspot's reception is poor. Try moving it to a location with a clear view of the sky (for example, near a window). Frequently Asked Questions 85

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Frequently Asked Questions
85
AirCard 815S Mobile Hotspot
2.
Enter
http://attwifmanager/
.
The mobile hotspot web page displays.
3.
Enter the administrator login password.
The default password is
attadmin
. The password is case-sensitive.
The mobile hotspot web page displays.
What do I do if I forget my attadmin login password?
The default attadmin login password is
attadmin
, and the mobile hotspot web page URL is
http://attwifmanager/
.
If you changed the attadmin login password and can’t remember the password that you
created, you must reset the mobile hotspot back to factory defaults. See
Reset the Mobile
Hotspot
on page
93.
General Questions
Review these topics for answers to general questions about the mobile hotspot.
What should I do if the o-ring on the back cover comes loose?
If the o-ring on the back cover comes loose from a corner, stretch it back across the corner
and the back cover seals correctly
Why isn’t my battery charging?
If you are in a low-coverage area, are transferring a lot of data, or left the mobile hotspot in a
hot location, the internal temperature of the mobile hotspot can rise above 45°C. In these
conditions, the battery cannot be charged due to safety limits with lithium-ion battery
technology.
Check to ensure that the USB cable and the AC wall charger are connected securely and are
working correctly.
If the device is left charging for over seven consecutive days, the device automatically enters
a battery longevity mode to enhance the life of the battery. During this state, the device stops
charging and allows the battery level to drop to and maintain at approximately 75 percent.
The next time the device is plugged into a charger, it resumes charging.
Why is the Signal Strength indicator always low?
Your mobile hotspot’s reception is poor. Try moving it to a location with a clear view of the sky
(for example, near a window).