Netgear EVA9150 EVA9150 User Manual - Page 82

Error Messages, Table 7-1.

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Digital Entertainer Elite EVA9000/9150 User Manual Error Messages The following table describes error messages and recommended actions when they occur. Table 7-1. Error Messages Message Description and Action Please configure the program guide location. You need to enter your zip code to receive local news and weather. Network Performance Insufficient. The network throughput is not high enough to handle the file type specified, such as playing high-definition video over a wireless network. See "Optimizing the Performance of Your Home Network" on page 5-7 for more information. Unable to play this media. The media format is not supported, or the location is not accessible. The media format is not supported by the Digital Entertainer Elite, or the file could not be opened or might no longer be available. • Play a supported media file. • Check the network connection. • Verify the existence of the file. • Verify the PC or server is powered on. • Check the access permissions on the file and folder. • Verify that the file format and encoding are supported. See "Supported Media File Formats" on page A-2 for more information. Unable to play this media. The media could not be opened, or the location is not accessible. The file cannot be opened or might no longer be available. • Check the network connection. • Verify the existence of the file. • Check the access permissions on the file and folder. Unable to play this media. The media is protected, and a license could not be obtained. • The file is protected by Windows Media DRM, and the license for the file is expired, or invalid, or was not granted. • Verify that the file is playable from Windows Media Player. Unable to play this media. There are insufficient resources to open or play the media. Restart the Digital Entertainer Elite. If the problem persists after restarting the Digital Entertainer Elite, then the media dimensions or encoding is not supported. Unsupported video - may not play The video is a DIVX 3 video. Some DIVX 3 videos do not play back correctly. correctly on the Digital Entertainer Elite. Unable to play this station. The format of the selected Internet radio station is not supported. The Digital Entertainer Elite supports only MP3 streaming audio formats for Internet radio playback. Error loading picture. Photo format The photo is not a JPEG, TIFF, BMP or PNG, or the dimension, is not supported. encoding, or color space of the photo is not supported. 7-4 Maintenance and Troubleshooting v1.0, March 2009

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Digital Entertainer Elite EVA9000/9150 User Manual
7-4
Maintenance and Troubleshooting
v1.0, March 2009
Error Messages
The following table describes error messages and recommended actions when they occur.
Table 7-1.
Error Messages
Message
Description and Action
Please configure the program
guide location.
You need to enter your zip code to receive local news and weather.
Network Performance Insufficient.
The network throughput is not high enough to handle the file type
specified, such as playing high-definition video over a wireless network.
See
“Optimizing the Performance of Your Home Network” on page 5-7
for more information.
Unable to play this media. The
media format is not supported, or
the location is not accessible.
The media format is not supported by the Digital Entertainer Elite, or
the file could not be opened or might no longer be available.
•
Play a supported media file.
•
Check the network connection.
•
Verify the existence of the file.
•
Verify the PC or server is powered on.
•
Check the access permissions on the file and folder.
•
Verify that the file format and encoding are supported.
See
“Supported Media File Formats” on page A-2
for more information.
Unable to play this media. The
media could not be opened, or the
location is not accessible.
The file cannot be opened or might no longer be available.
•
Check the network connection.
•
Verify the existence of the file.
•
Check the access permissions on the file and folder.
Unable to play this media. The
media is protected, and a license
could not be obtained.
•
The file is protected by Windows Media DRM, and the license for the
file is expired, or invalid, or was not granted.
•
Verify that the file is playable from Windows Media Player.
Unable to play this media. There
are insufficient resources to open
or play the media.
Restart the Digital Entertainer Elite. If the problem persists after
restarting the Digital Entertainer Elite, then the media dimensions or
encoding is not supported.
Unsupported video - may not play
correctly.
The video is a DIVX 3 video. Some DIVX 3 videos do not play back
correctly on the Digital Entertainer Elite.
Unable to play this station.
The format of the selected Internet radio station is not supported. The
Digital Entertainer Elite supports only MP3 streaming audio formats for
Internet radio playback.
Error loading picture. Photo format
is not supported.
The photo is not a JPEG, TIFF, BMP or PNG, or the dimension,
encoding, or color space of the photo is not supported.