Netgear EVA9150 EVA9150 User Manual - Page 84
Troubleshooting Tips, Table 7-2., Connecting to the Digital Entertainer Elite - reset
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Digital Entertainer Elite EVA9000/9150 User Manual Troubleshooting Tips Here are some tips for correcting simple problems that might prevent you from connecting to the Digital Entertainer Elite. Table 7-2. Connecting to the Digital Entertainer Elite Problem Solution I turned on my Digital Entertainer Elite for the first time, but I do not see anything on the screen. • Check all cables to make sure that they are connected correctly, and be sure that you are using the correct input on your TV. • Check that your TV's input selector (sometimes called TV/Video button) is set to the correct input. • If you still do not see anything, press TV Mode on the remote control to change the video mode. Make sure to pause for 3 seconds between button presses to allow the Digital Entertainer Elite to change video modes. The Digital Entertainer Elite does not respond to the remote control. Check the LED on the front panel of the Digital Entertainer Elite to make sure that the power is on. Make sure that the television is turned on. The LED on the remote control should flash when you push a button. • If the LED does not flash, and the batteries are working, then the remote might be faulty. • If the LED does flash, reset the Digital Entertainer Elite. • Press the DE button on the remote and try again. The Digital Entertainer Elite does not find my network. • For wireless networks, make sure that the wireless network name (SSID) and security settings of the Digital Entertainer Elite and media server match exactly. • Use the Digital Entertainer Configuration Wizard, and check the settings. On the Windows Start menu, select All Programs> NETGEAR Digital Entertainer for Windows > Configuration Wizard. Some files do not play or cause the system to reset. The Digital Entertainer Elite might not support the audio or video format used in the file. For information about what files are supported, see "Supported Media File Formats" on page A-2. The Digital Entertainer Elite does not find the server. • Make sure that the computer and the Digital Entertainer Elite are connected to the same network and turned on. • If you do not use DHCP on your network, you must set the IP address of the Digital Entertainer Elite in the range of addresses on your network. See "IP Address" on page 7-9. • Use the Configuration Wizard to check the settings. On the Windows Start menu, select All Programs> NETGEAR Digital Entertainer for Windows > Configuration Wizard. 7-6 Maintenance and Troubleshooting v1.0, March 2009