Pioneer HTZ-575DV Owner's Manual - Page 44

10 Additional information Troubleshooting Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work. • If the system does not operate normally due to external effects such as static electricity, disconnect the plug from the outlet and insert again to return to normal operating conditions. General Problem Remedy The power does not turn • Wait for one minute before switching back on. on, or switches off • Make sure there are no loose strands of wire touching the unit. This could cause suddenly (an error the system to shut off automatically. message may be • Check that the speakers are connected correctly. displayed at startup). • Make sure the voltage of the mains power source is correct for the model. • Try reducing the volume level. • If the problem persists, take it to your nearest Pioneer authorized service center or your dealer for servicing. No sound is output when a function is selected. • If you're using the line input, make sure the component is connected correctly (see Connecting auxiliary components on page 34). • Press MUTE on the remote control to turn muting off. • Turn up the volume. No sound from surround • Refer to Channel level setting on page 28 to check the speaker levels. or center speakers. • When TUNER is selected, you can only hear the source in stereo. • Check that you haven't selected the AUTO, STEREO or VIRTUAL mode (see Listening to your system on page 16). • Connect the speakers properly (refer to the Setup Guide). • If the source is 96 kHz, it will be played in stereo. Can't operate the remote • Replace the batteries (refer to the Setup Guide). control. • Operate within 7 m (23 ft.), 30° of the remote sensor (refer to the Setup Guide). • Remove any obstacles or operate from another position. • Avoid exposing the remote sensor on the front panel to direct light. • Check that there's nothing mistakenly plugged into the CONTROL IN jack. • If the system is connected to a Pioneer flat panel TV with an SR+ cable, check that the flat panel TV is switched on. Point the remote control at the flat panel TV in order to operate the system. • To operate other Pioneer components, make sure that the control cable and analog audio cable are connected. TRAYLOCK shows in the • Press and hold  OPEN/CLOSE on the front panel for about eight seconds. Then display and the tray can't the tray can be opened/closed using  OPEN/CLOSE. be ejected. 44 En