Pioneer VSX-830-K Owner's Manual - Page 115

Other audio problems

Page 115 highlights

14 FAQ Symptom VSX-1130 only: No sound from surround back speakers. VSX-1130 only: No sound from front wide speakers. No sound from subwoofer. No sound from one speaker. No digital sound is output. Remedy Check that the surround back speakers are set to LARGE or SMALL, and the surround speakers are not set to NO (see Speaker Setting on page 107 ). Check the speaker connections (see Connecting the speakers on page 24) . If only one surround back speaker is connected, make sure it's connected to the left channel speaker terminal. When Speaker System is set to 7.2ch/5.2.2ch and SP: TMd ON is selected with the OUT P. button, no sound will be output from the surround back speakers. Select SP: SB ON or SP: SB/TMd ON (see Switching the speaker terminals on page 88 ). When Speaker System is set to 7.2ch SB/FW and SP: FW ON is selected with the OUT P. button, no sound will be output from the surround back speakers. Select SP: SB ON or SP: SB/FW ON (see Switching the speaker terminals on page 88) . When Dolby Surround is selected, audio is not output from the surround back speaker when it is the only one connected (set). Check that the front wide speakers are set to LARGE or SMALL, and the surround speakers are not set to NO (see Speaker Setting on page 107 ). Check the speaker connections (see Connecting the speakers on page 24) . When Speaker System is set to 7.2ch SB/FW and SP: SB ON is selected with the OUT P. button, no sound will be output from the front wide speakers. Select SP: FW ON or SP: SB/FW ON (see Switching the speaker terminals on page 88) . When Speaker System is set to 7.2ch SB/FW and Dolby Surround is selected, audio is not output from the front wide speakers. Check that the subwoofer is connected properly, switched on and the volume turned up. If your subwoofer has a sleep function, make sure it is switched off. Make sure that the Subwoofer setting is YES or PLUS (see Speaker Setting on page 107) . The crossover frequency may be set too low; try setting it higher to match the characteristics of your other speakers (see Speaker Setting on page 107 ). If there is very little low frequency information in the source material, change your speaker settings to Front: SMALL / Subwoofer: YES, or Front: LARGE / Subwoofer: PLUS (see Speaker Setting on page 107) . Check that the LFE channel is not set to OFF, or to a very quiet setting (see Setting the Audio options on page 86 ). Check the speaker level settings (see Channel Level on page 108 ). Check the speaker connection (see Connecting the speakers on page 24) . Check the speaker level settings (see Channel Level on page 108 ). Check that the speaker hasn't been set to NO (see Speaker Setting on page 107 ). The channel may not be recorded in the source. By using one of the advanced effect listening modes, you may be able to create the missing channel (see Enjoying various types of playback using the listening modes on page 71 ). Make sure that the digital input is assigned correctly for the input jack the component is connected to (see The Input Setup menu on page 59) . Check the digital output settings on the source component. Other audio problems Symptom Broadcast stations cannot be selected automatically, or there is considerable noise in radio broadcasts. Subwoofer output is very low. Remedy Fully extend the FM wire antenna, adjust the position for best reception and secure to a wall, etc. Use an outdoor antenna for better reception (see pages 32, 46 ). Adjust the position and direction of the AM antenna. Noise may be caused by interference from other equipment, such as a fluorescent light, motor, etc. Switch off or move the other equipment, or move the AM antenna. To route more signal to the subwoofer, set it to PLUS or set the front speakers to SMALL (see Speaker Setting on page 107 ). Everything seems to be set up cor- The speakers may be out of phase. Check that the positive/negative speaker terminals on rectly, but the playback sound is odd. the receiver are matched with the corresponding terminals on the speakers (see Con- necting the speakers on page 24 ). The Phase Control feature doesn't seem to have an audible effect. If applicable, check that the lowpass filter switch on your subwoofer is off, or the lowpass cutoff is set to the highest frequency setting. If there is a PHASE setting on your subwoofer, set it to 0º (or depending on the subwoofer, the setting where you think it has the best overall effect on the sound). Make sure the speaker distance setting is correct for all speakers (see Speaker Distance on page 108 ). Can't select some Input functions by the INPUT SELECTOR on the front panel or the ALL button on the remote control. Check the Input Skip settings in the Input Setup menu (see The Input Setup menu on page 59 ). Check the HDMI Input assignment in the Input Setup menu then try OFF (see The Input Setup menu on page 59 ). There seems to be a time lag See Automatically conducting optimum sound tuning (Full Auto MCACC) on page 58 between the speakers and the output to set up your system again using MCACC (this will automatically compensate for a delay of the subwoofer. in the subwoofer output). The maximum volume available (shown in the front panel display) is lower than the +12dB maximum. Check that the Volume Limit is set to OFF (see Volume Setup on page 109) . The channel level setting may be over 0.0dB. Certain listening modes or HOME MENU items cannot be selected. Some functions cannot be selected, depending on the input signal and listening mode. The volume level drops automatically. The temperature within the unit has exceeded the allowable value. Try moving the unit for better ventilation (see Installing the receiver on page 11 ). Volume seems different when input Set the Channel Level setting to ALL, then adjust the volume of the respective input is switched. sources (see Input Volume Absorber on page 89 ). VSX-1130 only: When HDZONE is ON, multi-channel audio sources are not output in the main zone. When HDZONE is selected in Speaker System and also the same HDMI input is selected for both the main zone and HDZONE, 2-channel PCM audio sources are output from the main zone as well. To output multi-channel audio sources, set HDZONE to OFF or change the HDZONE input. VSX-1130 only: No HDZONE sound is output. With HDZONE, multi-channel audio may not be output. In this case, set the audio output setting of your playback device to 2-channel PCM. 115

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115
FAQ
14
Symptom
Remedy
VSX-1130 only:
No sound from sur-
round back speakers.
Check that the surround back speakers are set to
LARGE
or
SMALL
, and the surround
speakers are not set to
NO
(see
Speaker Setting
on
page 107
).
Check the speaker connections (see
Connecting the speakers
on
page 24
). If only
one surround back speaker is connected, make sure it’s connected to the left channel
speaker terminal.
When
Speaker System
is set to
7.2ch/5.2.2ch
and
SP:
TMd ON
is selected with the
OUT P.
button, no sound will be output from the surround back speakers. Select
SP:
SB ON
or
SP:
SB/TMd ON
(see
Switching the speaker terminals
on
page 88
).
When
Speaker System
is set to
7.2ch SB/FW
and
SP:
FW ON
is selected with the
OUT P.
button, no sound will be output from the surround back speakers. Select
SP:
SB ON
or
SP:
SB/FW ON
(see
Switching the speaker terminals
on
page 88
).
When
Dolby Surround
is selected, audio is not output from the surround back speaker
when it is the only one connected (set).
VSX-1130 only:
No sound from front
wide speakers.
Check that the front wide speakers are set to
LARGE
or
SMALL
, and the surround speak-
ers are not set to
NO
(see
Speaker Setting
on
page 107
).
Check the speaker connections (see
Connecting the speakers
on
page 24
).
When
Speaker System
is set to
7.2ch SB/FW
and
SP:
SB ON
is selected with the
OUT P.
button, no sound will be output from the front wide speakers. Select
SP:
FW ON
or
SP:
SB/FW ON
(see
Switching the speaker terminals
on
page 88
).
When
Speaker System
is set to
7.2ch SB/FW
and
Dolby Surround
is selected, audio is
not output from the front wide speakers.
No sound from subwoofer.
Check that the subwoofer is connected properly, switched on and the volume turned up.
If your subwoofer has a sleep function, make sure it is switched off.
Make sure that the Subwoofer setting is
YES
or
PLUS
(see
Speaker Setting
on
page 107
).
The crossover frequency may be set too low; try setting it higher to match the characteris-
tics of your other speakers (see
Speaker Setting
on
page 107
).
If there is very little low frequency information in the source material, change your
speaker settings to Front:
SMALL
/ Subwoofer:
YES
, or Front:
LARGE
/ Subwoofer:
PLUS
(see
Speaker Setting
on
page 107
).
Check that the
LFE
channel is not set to
OFF
, or to a very quiet setting (see
Setting the
Audio options
on
page 86
).
Check the speaker level settings (see
Channel Level
on
page 108
).
No sound from one speaker.
Check the speaker connection (see
Connecting the speakers
on
page 24
).
Check the speaker level settings (see
Channel Level
on
page 108
).
Check that the speaker hasn’t been set to
NO
(see
Speaker Setting
on
page 107
).
The channel may not be recorded in the source. By using one of the advanced effect
listening modes, you may be able to create the missing channel (see
Enjoying various
types of playback using the listening modes
on
page 71
).
No digital sound is output.
Make sure that the digital input is assigned correctly for the input jack the component is
connected to (see
The Input Setup menu
on
page 59
).
Check the digital output settings on the source component.
Other audio problems
Symptom
Remedy
Broadcast stations cannot be
selected automatically, or there is
considerable noise in radio broad-
casts.
Fully extend the FM wire antenna, adjust the position for best reception and secure to a
wall, etc.
Use an outdoor antenna for better reception (see pages
32
,
46
).
Adjust the position and direction of the AM antenna.
Noise may be caused by interference from other equipment, such as a fluorescent light,
motor, etc. Switch off or move the other equipment, or move the AM antenna.
Subwoofer output is very low.
To route more signal to the subwoofer, set it to
PLUS
or set the front speakers to
SMALL
(see
Speaker Setting
on
page 107
).
Everything seems to be set up cor-
rectly, but the playback sound is odd.
The speakers may be out of phase. Check that the positive/negative speaker terminals on
the receiver are matched with the corresponding terminals on the speakers (see
Con-
necting the speakers
on
page 24
).
The Phase Control feature doesn’t
seem to have an audible effect.
If applicable, check that the lowpass filter switch on your subwoofer is off, or the lowpass
cutoff is set to the highest frequency setting. If there is a PHASE setting on your sub-
woofer, set it to 0º (or depending on the subwoofer, the setting where you think it has the
best overall effect on the sound).
Make sure the speaker distance setting is correct for all speakers (see
Speaker Distance
on
page 108
).
Can’t select some Input functions
by the
INPUT SELECTOR
on the
front panel or the
ALL
button on the
remote control.
Check the
Input Skip
settings in the
Input Setup
menu (see
The Input Setup menu
on
page 59
).
Check the
HDMI Input
assignment in the
Input Setup
menu then try
OFF
(see
The Input
Setup menu
on
page 59
).
There seems to be a time lag
between the speakers and the output
of the subwoofer.
See
Automatically conducting optimum sound tuning (Full Auto MCACC)
on
page 58
to set up your system again using MCACC (this will automatically compensate for a delay
in the subwoofer output).
The maximum volume available
(shown in the front panel display) is
lower than the
+12dB
maximum.
Check that the
Volume Limit
is set to
OFF
(see
Volume Setup
on
page 109
).
The channel level setting may be over
0.0dB
.
Certain listening modes or
HOME MENU
items cannot be
selected.
Some functions cannot be selected, depending on the input signal and listening mode.
The volume level drops automati-
cally.
The temperature within the unit has exceeded the allowable value. Try moving the unit for
better ventilation (see
Installing the receiver
on
page 11
).
Volume seems different when input
is switched.
Set the
Channel Level
setting to
ALL
, then adjust the volume of the respective input
sources (see
Input Volume Absorber
on
page 89
).
VSX-1130 only:
When
HDZONE
is
ON
,
multi-channel audio sources are not
output in the main zone.
When
HDZONE
is selected in
Speaker System
and also the same HDMI input is selected
for both the main zone and HDZONE, 2-channel PCM audio sources are output from the
main zone as well. To output multi-channel audio sources, set
HDZONE
to
OFF
or change
the HDZONE input.
VSX-1130 only:
No HDZONE sound
is output.
With HDZONE, multi-channel audio may not be output. In this case, set the audio output
setting of your playback device to 2-channel PCM.