Pioneer VSX-830-K Owner's Manual - Page 118

14 FAQ HDMI Symptom Remedy The HDMI indicator blinks continu- Check all the points below. ously. Video/audio is not output or is interrupted. This receiver is HDCP-compatible. Check that the components you are connecting are also HDCP-compatible. If they are not, please connect them using the component or composite video jacks. Depending on the connected source component, it's possible that it will not work with this receiver (even if it is HDCP-compatible). In this case, connect using the component or composite video jacks between source and receiver. If the problem still persists when connecting your HDMI component directly to your monitor, please consult the component or monitor manual or contact the manufacturer for support. If video images do not appear on your TV, try adjusting the resolution, Deep Color or other setting for your component. While analog video signals are being output over HDMI, use a separate connection for audio output. To output signals in Deep Color, use an HDMI cable (High Speed HDMI®/TM Cable) to connect this receiver to a component or TV with the Deep Color feature. The picture and sound output get cut Influence from a TV whose power is set to standby may cause the picture or sound output off, or there is no output produced. to not be produced or to get cut off. In this case, press OUT P., and make sure to use an output other than the HDMI output to which that TV is connected. No picture. Try changing the SCAL setting (in Setting the Video options on page 88) . VSX-1130 only: To use the HDMI OUT 2 terminal in the main zone, set the MAIN/HDZONE Output Setting to MAIN (page 110 ). No sound, or sound suddenly ceases. Check that the HDMI Audio setting is set to AMP (Setting the Audio options on page 86 ). If the component is a DVI device, use a separate connection for the audio. If analog video is being output over HDMI, please use a separate connection for the audio. Check the audio output settings of the source component. HDMI format digital audio transmissions require a longer time to be recognized. Due to this, interruption in the audio may occur when switching between audio formats or beginning playback. Turning on/off the device connected to this unit's HDMI OUT terminal during playback, or disconnecting/connecting the HDMI cable during playback, may cause noise or interrupted audio. Noisy or distorted picture. Sometimes a video deck may output a noisy video signal (during scanning, for example), or the video quality may just be poor (with some video game units, for example). The picture quality may also depend on the settings, etc. of your display device. Switch off the video converter and reconnect the source and display device using the same type of connection (component or composite), then start playback again. If the problem still persists when connecting your HDMI component directly to your monitor, please consult the component or monitor manual or contact the manufacturer for support. Symptom Synchronized operation not possible using Control with HDMI function. VSX-1130 only: When HDZONE is set to ON, the video resolution and number of audio channels for the main zone side changes. VSX-1130 only: HDZONE cannot be turned on. VSX-1130 only: When the input source for the main or HDZONE is switched or when the power of the respective zones is turned on and off, the audio or video of the HDMI output terminal that is not being operated is sometimes interrupted. VSX-1130 only: Such menus as the HOME MENU as well as the onscreen display are not displayed for HDMI OUT 1 or HDMI OUT 2. Cannot upscale to 4K. VSX-1130 only: 4K video is not output even though a 4K compliant TV is connected. Even though a 4K/60p 4:4:4 24 bit compatible TV is connected, the 4K/60p 4:4:4 24 bit video image is not output correctly. Remedy Check the HDMI connections. The cable may be damaged. Select ON for the Control Mode with HDMI setting (see HDMI Setup on page 83) . Turn the TV's power on before turning on this receiver's power. Set the TV side Control with HDMI setting to on (see TV's operating instructions). VSX-1130 only: Connect the TV to the HDMI OUT 1 terminal and set the HDMI output to OUT 1. Then turn on first the TV's power, then this receiver's power. This is due to the HDMI connection specifications; it is not a malfunction. When playing the same input in the main zone and HDZONE, video and audio signals that can be output in common for all the devices connected to the HDMI OUT 1 and HDMI OUT 2 (HDZONE) terminals are set. Set Output Setting at MAIN/HDZONE to HDZONE (page 110 ). This is because the HDMI devices need to recognize each other again. This is not a malfunction. If the picture is disturbed or not displayed, turn off the power of the devices in all the zones, then try again. Also try temporarily turning the Network Standby and Standby Through settings OFF. Press OUT P. and switch the HDMI OUT 1/2 setting. Change SCAL. (page 88 ) When the MAIN/HDZONE setting is MAIN and the HDMI output setting is OUT 1+2 and when the MAIN/HDZONE setting is HDZONE and HDZONE is the same input as with the main zone, video is output with the lower resolution of the TV connected to HDMI OUT 1 and HDMI OUT 2. When there is only one 4K compliant TV, connect it to HDMI OUT 1 and set the HDMI output setting to OUT 1 or turn off HDZONE so that video is only output to the 4K compliant TV. Set the HDMI 4K/60p signal output setting to 4:4:4 (page 89 ). When the HDMI cable does not support 4K/60p 4:4:4 24 bit (18 Gbps transmission), video images may not be output properly. In that case, replace the cable with a compatible HDMI cable or change the HDMI 4K/60p signal output setting to 4:2:0 to watch the 4K/60p 4:2:0 24 bit video image. VSX-1130 only: The HDMI OUT 2 terminal does not output a 4K/60p 4:4:4 24 bit video image if MAIN/HDZONE is set to HDZONE. Set MAIN/HDZONE to MAIN or use the HDMI OUT 1 terminals. You cannot input 4K/60p 4:4:4 24 bit video from HDMI IN 3 to the IN 5 terminal and HDMI IN 6 terminal (VSX-1130 only). Use the BD IN, HDMI IN 1 or HDMI IN 2 terminal. 118