Pioneer VSX-830-K Owner's Manual - Page 121

14 FAQ Symptom Audio playback is undesirably stopped or disturbed. Entry of password is requested when starting AirPlay. Cannot access Windows Media Player 11 or Windows Media Player 12. Cannot listen to Internet radio stations. Cause Remedy The audio file currently being played back was not recorded in a format playable on this receiver. Check whether the audio file was recorded in a format supported by this receiver. Check whether the folder has been damaged or corrupted. Note that there are cases where even the audio files listed as playable on this receiver cannot be played back or displayed (page 81) . The LAN cable is currently disconnected. Connect the LAN cable properly (pages 34, 47 ). There is heavy traffic on the network with the Internet being accessed on the same network. Use 100BASE-TX to access the components on the network. When in the DMR mode, depending on the external controller being used, playback may be interrupted when a volume operation is performed from the controller. In this case, adjust the volume from the receiver or remote control. There is a connection routed through The band frequency used for wireless LAN may not be sufa wireless LAN on the same network. ficient. Connect using wired LAN. Place away from equipment that releases band frequency electromagnetic waves used in wireless LAN communications (microwave oven, game console, etc.). If there is still no improvement, stop using other equipment that releases electromagnetic waves. - Enter the password set with AirPlay Password at Wireless Accessory Configuration or Network Option. If you have forgotten the password, it can be reset. In case of Windows Media Player 11: You are currently logged onto the domain through your PC with Windows Vista installed. In case of Windows Media Player 12: You are currently logged onto the domain through your PC with Windows 7 or Windows 8 installed. Instead of logging onto the domain, log onto the local machine (page 77 ). The firewall settings for components on the network are currently in operation. Check the firewall settings for components on the network. You are currently disconnected from the Internet. Check the connection settings for components on the network, and consult with your network service provider if necessary (page 52 ). The broadcasts from an Internet radio station are stopped or interrupted. There are cases where you cannot listen to some Internet radio stations even when they are listed in the list of Internet radio stations on this receiver (page 77 ). Symptom Cause Remedy This unit cannot be - selected from the Spotify application. An Internet connection is required for both the mobile digital device and this unit. Connect the mobile digital device by Wi-Fi to the wireless LAN router of the same network as the one to which this unit is connected. A Spotify Premium account (for a charge) must be registered on the Spotify application. When this unit is in standby, it cannot be selected from the Spotify application. The sound of the Spotify - audio stream is not pro- duced. Check whether this unit is selected on the Spotify application. Check that contents are playing on the Spotify application. If the above does not solve the problem, turn this unit's power off then back on. VSX-1130 only: With an AV receiver that has the 'Network, Bluetooth' d 'Network Option' d 'Play ZONE Setup' option, the sound may be playing in another zone. If this is the case, set which zone the sound is to be played in at the play zone settings. This unit's volume does not increase when the volume slider in the Spotify application is raised. A volume upper limit is provided so that the volume will not inadvertently go up too much. To further increase the volume, use the remote control. When the iControlAV5 or built-in AVNavigator application is being used, you can use the application to increase the volume. Playback continues on this unit when the Spotify application is quit. The Spotify audio stream continues To operate again, relaunch the Spotify application. from this unit, even when the Spotify application is quit. The main power cannot be turned on with iControlAV5 and the like during network standby. When network communication is disconnected during network standby, the device switches to normal standby mode to reduce power consumption during standby. Turn the main power on with the button on the remote control or main device. VSX-1130 only: When DMR mode or AirPlay is used from a computer, smartphone, etc., the sound is played in subzone. Play ZONE Setup is not set to MAIN. Change Play ZONE Setup to MAIN (page 58 ). 121