Ricoh IM C3000 User Guide - Page 242

9. Troubleshooting When a Message Is Displayed While Using Document Server For details about the messages that are displayed when printing a document, see the descriptions of the messages that are displayed in the copy function. page 238 "When a Message Appears While Using the Copy Function" Message Condition Solution and reference "Cannot delete the folder because it contains locked files. Please contact the file administrator." The folder contains a locked document. Request the file administrator to unlock the document. The file administrator can unlock documents. See "Specifying Access Privileges for Documents Stored in Document Server", User Guide (Full Version). "Cannot detect original size." An original is not placed on the machine. Place the original correctly. When you place an original on the exposure glass, the machine detects the original size by opening and closing the exposure glass cover or ADF. Open the cover or ADF by more than 30 degrees when placing an original. An original with a difficult-to-detect size even in the regular size, such as a transparency or paper with sticky notes, is placed on the machine. When scanning an original of a difficult-todetect size, specify the paper tray. Also, when making an enlarged or reduced copy, select an item other than [Auto Reduce/Enlarge]. page 214 "Sizes Detectable with Auto Paper Select" An original with a When scanning an original with a custom size, custom size is placed on specify the original size in [Original Settings] the machine. [Original Size] [Custom Size]. "Cannot display preview of this page." The format of the image data is corrupted. Press [Confirm] to display the preview screen without a thumbnail. If the image data comprises multiple pages, press [Switch Display Page] to display a different page. 240