Ricoh IM C3000 User Guide - Page 270

9. Troubleshooting Message Cause Solution and reference "The print job has been cancelled because capture file(s) could not be stored: Exceeded max. number of pages per file." The number of pages stored in the machine exceeded the maximum number while saving the capture data. • Reduce the number of pages in the document to send. • Erase documents that are no longer needed. See "Erasing Documents from Document Server", User Guide (Full Version). "The selected paper size is not supported. This job has been cancelled." A paper size that cannot be fed on the machine was specified and printing was canceled by the auto job cancel function that was activated. Print the document on paper of a size that can be fed on the machine. "The selected paper type is not supported. This job has been cancelled." A paper type that cannot be fed on the machine was specified and printing was canceled by the auto job cancel function that was activated. Print the document on paper of a type that can be fed on the machine. "You do not have a privilege to use this function. This job has been cancelled." Authentication information is not registered correctly in the printer driver. Specify the authentication information in the printer driver. For the authentication information, consult the user administrator. See "Specifying Login Information in the Printer Driver", User Guide (Full Version). The user registered in the printer driver does not have permission to use the printer function. Consult the user administrator. The user administrator can change the access permissions in the address book. See "Confirming the Available Functions", User Guide (Full Version). 268