Ricoh IM C3000 User Guide - Page 255

When a Message Is Displayed While Using the Fax Function Message "Transfer error has occurred. Check the status of the remote machine." Condition A network error occurred while transferring the data. Solution and reference • Check that the machine is connected to the network correctly. • Check that the sub-machine is connected to the network and functioning normally. • Check that the IP address or host name of the main-machine is specified correctly in [Settings] [Machine Features Settings] [System Settings] [Administrator Tools] tab [Program/ Change/Delete Remote Machine] on the sub-machine. When a message is displayed on the sub-machine The settings procedure is described using the [Classic] screen type of [Settings] as an example. When you are using the [Standard] screen type, confirm the name of the setting items in the list below. For details, see "Settings Menu Compatibility List (Classic to Standard Settings)", User Guide (Full Version). Message Condition Solution and reference "Authentication with remote machine failed. Check remote machine's authentication settings." Authentication failed when user authentication is enabled on the mainmachine, or the user does not have permission to use the fax function. Specify the same user authentication setting as the main-machine, and register a user who has the permission to use the fax function. See "Verifying Users to Operate the Machine (User Authentication)", User Guide (Full Version). "Check whether there are any network problems." [16-00] The machine is not connected to the network. Check that the machine is connected to the network correctly. 253