Ricoh IM C3000 User Guide - Page 273

When a Message Is Displayed While Using the Scanner Function When a Message Is Displayed While Using the Scanner Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages Displayed on the Control Panel The settings procedure is described using the [Classic] screen type of [Settings] as an example. When you are using the [Standard] screen type, confirm the name of the setting items in the list below. For details, see "Settings Menu Compatibility List (Classic to Standard Settings)", User Guide (Full Version). Message "All the pages are detected as blank. No file was created." Cause Solution and reference The original was placed with the wrong side facing down when [Delete Blank Page] or [Delete Blank Page] in OCR is specified. • When scanning on the exposure glass, place the original with the side to scan facing down. • When scanning on the ADF, place the original with the side to scan facing up. All pages in the scanned original were determined to be blank when [Delete Blank Page] is specified. All pages in the scanned original were determined to be blank when [Delete Blank Page] in OCR is specified. Change [Settings] [Machine Features Settings] [Scanner Settings] [Send Settings] tab [OCR Scanned PDF: Blank Page Sensitivity] to [Level 1]. The machine detects a blank page only when the original is completely white. Decrease the value in [Settings] [Machine Features Settings] [Scanner Settings] [Scan Settings] tab [Blank Page Detection Level]. 271