Ricoh IM C3000 User Guide - Page 247

When a Message Is Displayed While Using the Fax Function Message Condition Solution and reference "Network communication has failed. Failed to connect to POP/IMAP server. Please check machine settings and the status of server and network." The POP3 (IMAP4) server could not be found. The DNS server could not be found. Check the settings in [Reception Protocol], [POP3 / IMAP4 Settings] and [Email Communication Port] on the [Settings] [Machine Features Settings] [System Settings] [File Transfer] tab. Check the [DNS Configuration] setting on the [Settings] [Machine Features Settings] [System Settings] [Interface Settings] tab. The machine is not connected to the network. Check that the machine is connected to the network correctly. "Network communication has failed. Failed to connect to the destination. Please check if the destination is correct and destination machine status." The SMTP server could not be found. The DNS server could not be found. The machine is not connected to the network. Check [SMTP Server] on the [Settings] [Machine Features Settings] [System Settings] [File Transfer] tab. Check [DNS Configuration] on the [Settings] [Machine Features Settings] [System Settings] [Interface Settings] tab. Check that the machine is connected to the network correctly. Communication with the destination specified for Folder Transfer could not be established properly. • Check that the computer specified as the transfer destination is operating normally and connected to the network. • Check the transfer settings. See "Transferring a Received Fax Document to E-mail Address or Folder", User Guide (Full Version). The destination could not be found when the fax was sent without using the SMTP server. Check that the destination is specified correctly. See "Sending Internet Faxes without Using SMTP Server", User Guide (Full Version). 245