Ricoh IM C3000 User Guide - Page 258

When a Message Appears While Using the Printer Function, Messages Displayed without Error Codes

Page 258 highlights

9. Troubleshooting When a Message Appears While Using the Printer Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages Displayed without Error Codes The settings procedure is described using the [Classic] screen type of [Settings] as an example. When you are using the [Standard] screen type, confirm the name of the setting items in the list below. For details, see "Settings Menu Compatibility List (Classic to Standard Settings)", User Guide (Full Version). Message Cause Solution and reference "Address Book is currently in use by another function. Authentication has failed." The address book is in use by another function, and authentication query is not possible. Try again later. "A function which cannot be used with Fold mode was set. The job has been cancelled." A setting that cannot be specified with folding was specified, and printing was canceled. Check the setting, and cancel the function that cannot be specified with the fold function. "A job via the network that was not printed exists because an error occurred. It was stored as a job not printed." When the error job storing function is enabled, an error occurred in the print job sent via the network and the canceled job was stored. • Check that the machine is connected to the network correctly. For details about your network environment, consult the network administrator. • The stored document can be printed. page 138 "Printing Documents Stored in the Printer from the Control Panel" 256

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When a Message Appears While Using the
Printer Function
When confirming or changing the settings in [Settings], press [Home] (
) after closing [Settings].
Messages Displayed without Error Codes
The settings procedure is described using the [Classic] screen type of [Settings] as an example. When
you are using the [Standard] screen type, confirm the name of the setting items in the list below.
For details, see "Settings Menu Compatibility List (Classic to Standard Settings)", User Guide (Full
Version).
Message
Cause
Solution and reference
"Address Book is
currently in use by
another function.
Authentication has
failed."
The address book is
in use by another
function, and
authentication
query is not
possible.
Try again later.
"A function which
cannot be used with
Fold mode was set.
The job has been
cancelled."
A setting that cannot
be specified with
folding was
specified, and
printing was
canceled.
Check the setting, and cancel the function that cannot
be specified with the fold function.
"A job via the
network that was not
printed exists
because an error
occurred. It was
stored as a job not
printed."
When the error job
storing function is
enabled, an error
occurred in the print
job sent via the
network and the
canceled job was
stored.
Check that the machine is connected to the
network correctly. For details about your network
environment, consult the network administrator.
The stored document can be printed.
page 138 "Printing Documents Stored in the
Printer from the Control Panel"
9. Troubleshooting
256