Ricoh IM C3000 User Guide - Page 250
See Viewing the History of Sent and, See Registering the Destination Folder to Use
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9. Troubleshooting Message Condition Solution and reference "Network communication has failed. Failed to send. Please check the administrator email address setting." The administrator e-mail address is not registered when the machine is configured to send Records by e-mail. • Specify [Settings] [Machine Features Settings] [System Settings] [File Transfer] tab [Administrator's Email Address]. • When configuring the machine to not send Records by e-mail, change the current value of bit number [4] under switch number [21] in [Parameter Setting]. See "Viewing the History of Sent and Received Faxes", User Guide (Full Version). "Network communication has failed. Failed to send. Please check user name and password." The user name and/or password registered in the address book are invalid when performing Folder Transfer. Select the forwarding destination in the address book, press [Edit], and specify [Destinations] tab [Folder] [Folder Authentication Info] again. See "Registering the Destination Folder to Use for Send to Folder", User Guide (Full Version). "Network communication has failed. Failed to send. The registration of fax email address or administrator email address is required." Both the e-mail address to use for sending and receiving e-mails and the administrator e-mail address are not registered when sending an e-mail. Specify [Fax Email Account] or [Administrator's Email Address] on the [Settings] [Machine Features Settings] [System Settings] [File Transfer] tab. See "Sending Documents by Internet Fax", User Guide (Full Version). "Network communication has failed. Failed to send. The specified address is invalid." A domain name was not specified when sending an e-mail without using the SMTP server. • Specify a host name or IP address as the destination, and send the e-mail again. • When you specified the destination from the address book, select [Destination] in the address book, press [Edit], and then check the settings in "Send via SMTP Server" and "SMTP Authentication Info" in [Destinations] tab [Email Address]. See "Sending Internet Faxes without Using SMTP Server", User Guide (Full Version). 248