Ricoh IM C3000 User Guide - Page 253
See Changing the Parameter Settings, User Guide Full Version.
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When a Message Is Displayed While Using the Fax Function Message Condition Solution and reference "Network communication has failed. The IP address may be invalid. Please check the network settings." The settings in [SIP Server IP Address] and [Effective Protocol] do not match. Check that SIP Server IP Address in [Settings] [Machine Features Settings] [Fax Settings] [Initial Settings] tab [SIP Settings] and [Effective Protocol] on the [Settings] [Machine Features Settings] [System Settings] [Interface Settings] tab are correct. An invalid IP address is registered. Specify the correct [Machine IPv4 Address], or [Machine IPv6 Address] on the [Settings] [Machine Features Settings] [System Settings] [Interface Settings] tab. See "Connecting to a Wired LAN", User Guide (Full Version). "Network communication has failed. The line has been disconnected. Please check the destination and caller ID notification setting." The destination terminated the communication. • Check that the destination is specified correctly. • If the destination refuses to receive a fax with no sender information, enable notifying of the information and send the fax again. "Network communication has failed. The mail address for authentication does not match with administrator's one. Please check the settings." When a signature is specified, the SMTP authentication e-mail address or POP before SMTP authentication email address does not match the administrator e-mail address. Check that the authentication e-mail address matches the address specified in [Settings] [Machine Features Settings] [System Settings] [File Transfer] tab [Administrator's Email Address]. See "Machine Status Notification by E-mail", User Guide (Full Version). • Change the current value to [1] under switch number [21] and bit number [6] in [Settings] [Machine Features Settings] [Fax Settings] [Initial Settings] tab [Parameter Setting] to disable displaying the "Network communication has failed." message. Change the setting when you are not using the IP-Fax or Internet Fax function. • See "Changing the Parameter Settings", User Guide (Full Version). 251