Ricoh IM C3000 User Guide - Page 276

9. Troubleshooting Message Cause Solution and reference "Connection with PC has failed. Check the settings." The machine or the computer is not connected to the network correctly. Check that the machine or the computer is connected to the network correctly. For details about your network environment, consult the network administrator. The computer name or folder name specified in the path name is incorrect. Register the computer name and folder name again. The firewall function is enabled on the computer. In the firewall function on the computer, register the machine IP address and the port to use for sending files as exceptions. You can check the IP address in [Check Status] "Network". For details about the ports, see the following: page 298 "List of Specifications" "Exceeded max. data capacity. Check the resolution or ratio, then press [Start] again." The data scanned by specifying [Reduce/ Enlarge] [Specify Size] exceeds the limit. • Decrease [Send Settings] [Resolution]. • Specify a smaller paper size in [Send Settings] [Reduce/Enlarge] [Specify Size]. "Exceeded max. data capacity. Check the scanning resolution, then XXX." (procedure described in place of XXX) A large size original was scanned at a high resolution, and the resulting data size exceeds the limit. • Decrease [Send Settings] [Resolution]. • Specify a smaller size in [Send Settings] [Scan Size]. "Exceeded max. email size. Sending email has been cancelled. Check [Max. Email Size] in Scanner Features." The file size per page has exceeded the maximum e-mail size specified in [Max. Email Size]. • Specify a lower value in [Send Settings] [Resolution], or select a smaller paper size in [Send Settings] [Reduce/ Enlarge] [Specify Size]. • You can change the [Max. Email Size] setting on the [Settings] [Machine Features Settings] [Scanner Settings] [Send Settings] tab. To divide an e-mail that exceeds the maximum size, specify [Yes (per Page)] or [Yes (per Max. Size)] in [Divide & Send Email]. 274