Ricoh IM C3000 User Guide - Page 251
Register Email Address in [Settings], Fax Email Account] is
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When a Message Is Displayed While Using the Fax Function Message Condition "Network communication has failed. Fax email account is not registered. Please check settings." [Fax Email Account] is not specified. "Network communication has failed. Fax email address is not registered. Please check settings." [Fax Email Account] is not specified. "Network communication has failed. No response from the destination. Please check the cable connection and if the network equipment is turned on." The destination device did not respond. "Network communication has failed. POP/IMAP server authentication error has occurred. Please check email account and password." A login attempt to the POP3 (IMAP4) server failed. "Network communication has failed. POP/IMAP server is not registered. Please check settings." The POP3 (IMAP4) server address is not registered. "Network communication has failed. S/MIME certificate error has occurred. Please check the certificate of both destination and this machine." A user certificate (destination certificate) is not registered or has expired. A device certificate (destination certificate) is not registered or has expired. Solution and reference Specify the settings in "User Name" and "Password" in [Settings] [Machine Features Settings] [System Settings] [File Transfer] tab [Fax Email Account]. Register Email Address in [Settings] [Machine Features Settings] [System Settings] [File Transfer] tab [Fax Email Account]. • Check that the computer specified as the destination is operating normally and connected to the network. • Check that the machine is connected to the network correctly. Specify the setting in [Settings] [Machine Features Settings] [System Settings] [File Transfer] tab [POP3 / IMAP4 Settings]. Specify the setting in [Settings] [Machine Features Settings] [System Settings] [File Transfer] tab [POP3 / IMAP4 Settings]. Install the correct user certificate. See "Encrypting Network Communication", User Guide (Full Version). Install the correct device certificate. See "Encrypting Network Communication", User Guide (Full Version). 249