Ricoh IM C3000 User Guide - Page 281
in the scanner., Fatal error has occurred
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When a Message Is Displayed While Using the Scanner Function Message Cause Solution and reference "Error has occurred in the scanner." The scan condition specified in the application exceeds the range that can be specified on the machine. Specify the scan condition within the range that can be specified on the machine. page 298 "List of Specifications" A malfunction is occurring in the driver. • Restart the application, and perform scanning again. • Install the TWAIN driver again. A malfunction is temporarily occurring on the machine. Turn off the power of the machine, wait for 10 seconds or more after confirming that the main power indicator is turned off, and then turn on the power. page 11 "Turning On and Off the Power" "Error has occurred in the An error is occurring in scanner driver." the driver or operating system. Restart the computer. There is a problem with the network environment. Check that the computer is connected to the network correctly and in an environment where the TCP/IP protocol can be used. "Fatal error has occurred in the scanner." An unrecoverable error is occurring on the machine. Consider repairing the machine. "Insufficient memory. Close all other applications, then restart scanning." Other applications are running on the computer, and the amount of free memory is insufficient. • Close applications on the computer. • If the same message is displayed when no other applications are running after starting the computer, uninstall the TWAIN driver, restart the computer, and then install the TWAIN driver again. 279