Ricoh IM C3000 User Guide - Page 266

9. Troubleshooting Message Cause Solution and reference "Information for user authentication is already registered for another user." In LDAP authentication, the same name is registered under different IDs on different servers, and duplicate names (account names) occurred such as when switching the domain (server). Consult the user administrator. User administrator: Delete the corresponding user from the address book, and register the user again after resolving the duplicate names on different servers. "Insufficient Memory" The amount of available memory is insufficient. Decrease [Resolution] in the printer driver. See "Applying Different Print Settings Depending on the Document Type", User Guide (Full Version). "Load following paper in XXX. To force print, select another tray and press [Continue]." (XXX indicates the tray name) The paper tray specified in the printer driver has no paper loaded. • To proceed with printing after changing the paper setting, select a tray and press [Continue]. However, when Staple, Punch, Fold, Cover Sheet, Slip Sheet, Chaptering, or Designate is specified, or when Duplex printing is specified on a paper tray that does not support the function, printing cannot be performed. When Sort is specified, only one copy of the document is printed. • To proceed with printing on the specified paper, load the paper in the tray. page 179 "Loading Paper into the Paper Tray" "Memory Overflow" The insufficient memory error has occurred while printing from the printer driver (PCL 6). In the printer driver, change "Vector/Raster" to [Raster] in the [Detailed Settings] tab [Print Quality:Advanced] menu. "Memory Retrieval Error" The data in the memory could not be retrieved. Turn off the power of the machine, wait for 10 seconds or more after confirming that the main power indicator is turned off, and then turn on the power. page 11 "Turning On and Off the Power" 264