Ricoh IM C3000 User Guide - Page 244

9. Troubleshooting When a Message Is Displayed While Using the Fax Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages Displayed During Operation or When Sending/Receiving a Fax Cannot Be Performed The settings procedure is described using the [Classic] screen type of [Settings] as an example. When you are using the [Standard] screen type, confirm the name of the setting items in the list below. For details, see "Settings Menu Compatibility List (Classic to Standard Settings)", User Guide (Full Version). Message "Cannot detect original size." "Cannot receive emails currently." Condition Solution and reference An original is not placed correctly on the machine. Place the original correctly. When you place an original on the exposure glass, the machine detects the original size by opening and closing the exposure glass cover or ADF. Open the cover or ADF by more than 30 degrees when placing an original. An original with a difficult-to-detect size, even in the regular size, such as a transparency or paper with sticky notes or a custom size original, is placed on the machine. Specify [Scan Size] in [Send Settings]. The machine is receiving a On-demand Email Notification (a query email from the administrator), and manual reception cannot be performed. Wait a while, and press [Manual Reception: Email]. 242